Restaurant Manager

As Restaurant Manager, you will be entrusted with elevating the dining journey, ensuring every experience reflects our legendary standards of refined luxury, intuitive service, and authentic connection to place.

Key Responsibilities

• Operational Oversight: Lead and oversee daily restaurant operations, ensuring seamless service delivery in line with The Ritz-Carlton brand standards and service sequence.
• Team Leadership: Inspire, coach, and develop a high-performing service team, fostering a culture of excellence, accountability, and genuine hospitality.
• Quality Control: Ensure consistent quality in service presentation, guest engagement, and dining experiences across all meal periods.
• Cross-Functional Collaboration: Collaborate closely with culinary, bar, and camp leadership teams to align service flow, menus, and guest expectations.
• Staff Management: Manage staffing schedules, training plans, and performance standards to meet operational and business needs.
• Revenue Generation: Drive revenue through thoughtful up-selling, menu storytelling, and beverage pairing recommendations.
• Guest Satisfaction: Monitor guest feedback, address service recovery promptly, and proactively enhance guest satisfaction.
• Standards & Compliance: Uphold the highest standards of hygiene, safety, grooming, and operational compliance at all times.

Requirements and Qualifications

• Education: BA/BSc/HND degree in a relevant field.
• Experience: Minimum 5 years' experience in a food and beverage leadership role within a luxury hospitality environment.
• Leadership: Strong leadership presence with the ability to motivate, mentor, and build cohesive teams.
• Technical Knowledge: Proven knowledge of fine dining service, POS systems, inventory, and cost control practices.
• Professionalism: Calm, professional, and solutions-driven approach, even during peak service periods.
• Operational Awareness: Exceptional attention to detail and service discipline.
• Availability: Flexibility to work shifts, weekends, and holidays as required.

The Ideal Candidate

• A confident, service-driven leader with a passion for creating memorable dining experiences.
• An individual who understands that excellence is built on consistency, care, and thoughtful leadership.
• Someone who thrives in environments where service is intentional, standards are uncompromising, and every interaction reflects elegance, respect, and genuine hospitality.

How to Apply

Submit your CV and a brief cover letter to hr@ritzcarltonsafaricamp.com. Only shortlisted candidates will be contacted.