Career Options Africa Ltd is seeking a Resource Planning & Internal Projects Officer to lead staffing decisions across client engagements, business development, and internal initiatives. The role involves balancing team availability, individual interests, and project needs while monitoring utilization, capacity, and the project pipeline to ensure effective deployment across the firm.
Key Deliverables
Staffing & Resource Management
Lead staffing decisions across client engagements, business development, and internal initiatives.
Monitor team utilization, capacity, and project pipeline to ensure effective deployment.
Manage staffing requests, identify and resolve gaps, and oversee the collection of staffing preferences.
Produce analysis and provide leadership visibility into utilization, capacity, and project pipeline.
Monitor project budgets, timelines, and resource allocation to ensure alignment with staffing plans.
Collaborate with People, Finance, and consulting leadership to align staffing with project timelines, organizational priorities, recruitment planning, and performance management work.
Operational Systems, Data & Improvement Projects
Own and improve the systems and dashboards supporting staffing, project tracking, and pipeline management.
Identify operational bottlenecks and design improvements to workflows, data quality, and reporting.
Lead and support operational/process improvement initiatives to strengthen staffing, systems, and consulting team delivery.
Partner with the Systems team to design, implement, and scale enhancements to tools and systems.
Act as an internal operator to scope, test, and roll out tech improvements across the firm’s operational infrastructure.
Document and maintain updates to operational processes and procedures.
Professional Qualifications
Bachelor’s degree, preferably in Business, Finance, Operations, Engineering, Economics, or a related field.
3–6 years of relevant work experience in operations, consulting, project management, or systems/process improvement roles.
Strong analytical skills and comfort working with operational data and reporting.
Understanding of AI tools and how to leverage them to improve work efficiency.
Strong familiarity with operational systems, processes, and technology that helps businesses to scale.
Exceptional organizational skills and attention to detail.
Excellent written and verbal communication skills, including the ability to speak clearly, confidently, and persuasively.
Ability to liaise with multiple stakeholders simultaneously.
Self-driven with the ability to work under minimal supervision.
How to Apply
Interested and qualified candidates should apply via the Career Options Africa Group application portal at www.careeroptionsafricagroup.com or use the direct application link: Apply Here.
