The Research, Learning and Knowledge Management Intern supports the development of the regional research and Knowledge Management (KM) strategy and coordinates the implementation of various initiatives. This role is crucial for coordinating the generation, building, and sharing of knowledge to enhance child wellbeing through World Vision programs.
The intern will work closely with the Strategy and Programme Quality department, under the guidance of the Monitoring and Evaluation Advisor, and collaborate with other teams to support the implementation and tracking of the partnership/regional office learning agenda. Furthermore, the role involves collaborating with communication and GAM units to share key updates, reports, and success stories aligning with the three focus areas: Impact, Influence, and Income. The intern will also track the implementation of the Box project for timely document updates, facilitating ease of access and collaboration across teams.
Major Responsibilities
1. Support Documentation, Content Creation, and Learning (40%)
- Support the mapping of National Office (NO) and regional researches in line with the Research Agenda and Plans.
- Support the development of summary research findings with the related offices and/or units.
- Review research and learning reports for quality and compliance to set standards.
- Research various topics and subjects as assigned, including providing data on indicators of interest.
- Document research recommendations and track their implementation, enabling agility in programming.
- Provide technical support for quality research where appropriate.
- Support in packaging learning information and publications.
- Support quality documentation of regional learning forums.
- Produce reports, summaries, presentations, and other materials to communicate findings and insights.
- Support in meta-analysis of research projects and evaluation reports.
- Manage databases and information on university and research institution partners.
2. Support Review, Updating, and Tracking Knowledge Management Platforms (35%)
- Provide technical support in content development across the Strategy and Programme Quality department and other departments.
- Support the review of files and resources updated in Knowledge Management platforms, ensuring their quality and usability.
- Collaborate with Knowledge Management Champions in updating resources on related KM platforms.
- Track the implementation of Knowledge Management in line with the Critical to Quality framework.
- Support the organization and maintenance of knowledge repositories, such as databases or document management systems.
- Support in setting up and managing Box folder structures and naming in compliance with the WVI EARO Knowledge Management Protocol.
- Support the development of questionnaires and data collection on research and KM initiatives.
3. Support Capacity Building (15%)
- Provide technical support in the use of Box and other Knowledge Management platforms including wvcentral, MS Teams, and Onedrive, among others.
- Support staff orientation on the use of KM platforms.
4. Admin Support and Others (10%)
- Handle scheduling, coordination, and other administrative tasks related to learning and knowledge management activities.
- Ensure adherence to Ethical and Regulatory Standards, aligning research practices with established standards and regulations.
- Support and follow up communication with field offices, Global Centre (GC), and university partners.
- Organize scheduling and note taking for CHILD advisory group engagements.
- Perform any other duty as may be assigned by the supervisor or designee from time to time.
- Participate and contribute in committees and task forces as required.
Knowledge and Qualifications
Required Professional Experience
- A Masters Degree in research-related courses, including but not limited to Statistics, Economics, Data Science, Project Management, or any related field of study.
- Relevant and good exposure in the field.
- Demonstrate ability to integrate Faith and development in work and life.
Required Education, Training, License, Registration, and Certification
- Must have good interpersonal and communication skills.
- Must be well respected in society for Christian values and professionalism.
- Good knowledge and commitment to WV’s ethos, philosophy of work and CORE documents.
- Demonstrated Leadership skills evidenced by previous leadership roles in a church, Christian Union and/or para church organization.
- Recent East African graduate eligible to work in Kenya are encouraged to apply.
- Must possess sound biblical beliefs.
Preferred Knowledge and Qualifications
- Strong organizational skills, independent judgment, and the ability to be flexible as the demands and priorities change.
- Commitment to continuous learning and willingness to keep abreast of new developments in the field of development.
- Strong interpersonal skills, as well as written and verbal communication skills.
- Graduates who are practicing Christians from bible believing and recognized church or fellowship.
- Graduates who are willing to commit their time on the program for the entire year.
- Graduates with demonstrated good character, honesty, high competency and generally in good physical and emotional health.
