United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We are looking for a Relationship Officer in Business Banking to join our team in Kenya. The primary objective of this role is to drive Liability and Asset growth targets within a dedicated portfolio, while expanding the customer base to increase fees and commissions.
Job Objective
- Deliver Liability and Asset growth targets per portfolio.
- Grow the customer base to increase fees and commissions.
- Contribute to business growth targets through increased customer transaction activity and deepening customer share of wallet.
- Take direct responsibility for building your portfolio through disciplined calling and strategic positioning of the bank.
- Maximize profit through new business opportunities from new and existing clients through marketing and networking initiatives.
- Develop professional and personal relationships to solidify connections with existing clients and prospects.
- Collaborate with internal partners (Operations, Risk, and Compliance) to ensure the best service delivery for the client.
Roles & Responsibilities
- Prospect for new Corporate, Business Banking, and high-net-worth clients to meet set targets.
- Develop and implement business growth strategies for different clients and sectors.
- Actively manage existing clients, including increasing wallet share.
- Participate in presentations, marketing drives, and relationship management activities.
- Provide an interface between the bank and customers to maintain good relations and meet customer needs.
- Prepare and submit credit proposals in conformity with Credit Policy guidelines in liaison with Relationship Managers.
- Maintain a 360-degree understanding of clients' financial needs and all bank products/services.
- Conduct regular client visits and prepare visit reports.
- Conduct high-level negotiations to secure new and additional business.
- Prepare various reports and customized client proposals based on specific needs.
- Coordinate with departments like Credit and Treasury for seamless service delivery.
- Perform competitor and industry analysis to monitor trends and product offerings.
Key Competencies & Skills Required
- Experience managing an active portfolio size of at least US$ 5m.
- Strong knowledge of credit analysis and trade finance practices.
- Proficiency in presentation and PowerPoint skills.
- Excellent interpersonal and communication skills (written and oral).
- Strong numerical skills and financial acumen to analyze complex financial statements and ratios.
- Sound understanding of cash-flow cycles and cash management solutions.
- Knowledge of multi-level products available to business banking customers.
- Understanding of terms and conditions for multiple legal entities (companies, sole proprietorships, etc.).
- Pro-active, self-starter with the ability to anticipate strengths, weaknesses, opportunities, and threats.
Qualifications and Experience
- Bachelor’s degree in Finance, Business Administration, Economics, Statistics, Marketing, or a related field from a recognized institution.
- Professional courses will be an added advantage.
- At least 5 years of proven working experience in a Business Banking or Corporate Banking environment with specific exposure to Credit analysis.
How to Apply
Interested and qualified candidates should apply online through the UBA Kenya recruitment portal at www.ubakenya.com or use the direct application link provided below.
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