Old Mutual Kenya is seeking a Product Delivery Manager for Product Governance in East Africa. This role is responsible for designing, maintaining, and managing the product governance pipeline from initial concept notes through pricing, implementation, and in-force review. You will coordinate inputs and sign-offs from key stakeholders across Kenya and Uganda, including Business Owners, Actuaries, Finance, Risk, and Compliance teams.
Key Tasks and Responsibilities
Governance Workflow & Pipeline Management
Design, maintain, and manage the product governance pipeline (from concept notes through pricing, Product Approval Triad, implementation, and in-force review).
Coordinate input and sign-offs from all key stakeholders (Business Owner, EA Product Actuary, BU Finance Owner, Risk, Compliance, Statutory Actuary, Operations, and IT).
Track and report on governance SLAs (e.g., time-to-market, committee throughput, outstanding conditions).
Documentation & Template Ownership
Maintain the product documentation library, including design specifications, customer requirement specifications, pricing specifications, and supporting templates.
Ensure that documentation standards are consistently applied across Kenya and Uganda.
Prepare or coordinate accurate minutes, approval conditions, waivers, and related records for all product approvals.
Regulatory & Policy Compliance Support
Support the preparation of regulatory product submissions, ensuring alignment between internal approvals and regulatory requirements.
Monitor adherence to the Product Approval & Monitoring policy and escalate potential breaches or recurring non-compliance.
Facilitate audit and assurance activities by collating evidence of policy adherence and process compliance.
Reporting & Management Information
Produce regular governance MI for MDs, EA Product Actuaries, and BU Excos, including initiative volume, status by stage/market, and key risks or bottlenecks.
Provide governance insights to support continuous improvement of the product operating model.
Stakeholder Coordination & Communication
Plan and coordinate Product Committee / Triad meetings (agendas, packs, pre-reads, actions).
Serve as a central coordination point between Product, Actuarial, Finance, Risk & Compliance, Operations, IT, Distribution, and Group Product Governance.
Decision Rights
Authority to enforce process and documentation requirements (e.g., not scheduling committees without complete packs).
Authority to escalate non-compliance, repeated delays, or unresolved conditions to the EA Product Actuary and relevant BU leaders.
Skills and Competencies
Strong organizational and project management skills.
High discipline in documentation, follow-through, and control.
Ability to work across multiple functions and manage competing priorities.
Clear, concise communicator able to simplify governance requirements for business stakeholders.
Qualifications and Experience
Degree in Business, Finance, Risk Management, Actuarial Science, or a related field.
4–7 years’ experience in project management, product governance, or risk/compliance in financial services.
Prior exposure to life insurance products and product approval processes is highly desirable.
Project management certification (PMP, Prince2, Agile, etc.) is an advantage.
How to Apply
Interested and qualified candidates should apply online through the Old Mutual recruitment portal at oldmutual.wd3.myworkdayjobs.com. Ensure your application highlights your relevant experience in product governance and project management within the financial services sector.
