Rose Avenue Consulting Group is seeking a Relationship Manager – Saccos on behalf of a leading financial institution. The role is responsible for driving sales, credit origination, and relationship management within the Sacco sector, managing key customer accounts, and expanding market share through tailored financial solutions.
Key Responsibilities
Sales and Relationship Management
Manage existing client relationships within the Sacco sector.
Devise and propose service development initiatives.
Advise on areas such as service enhancement within the sector.
Attain targeted sales goals, performance targets, and customer satisfaction through effective management of available resources.
Review Account Plans for all sector customers with a view to enhancing business volumes and earnings.
Conduct joint sales with other business and product teams with emphasis on cross-selling to increase wallet share.
Business Development
Implement marketing strategies to develop existing portfolio and cultivate new business opportunities.
Understand customer needs and provide products and services to satisfy client needs and achieve business objectives.
Develop executive contact plans and arrange customer meetings with segment heads.
Prepare and agree with the segment head on account plans as well as appropriate credit grades, maximizing returns in line with strategy.
Credit Process
Assess risk and business strategies of sector players in line with target market and risk appetite agreed with credit risk.
Understand all terms and conditions required to facilitate good credit origination, processing, and relationship management.
Provide financial information for use in the preparation of credit facilities.
Maintain financial records for all borrowing customers.
Ensure no loss of existing sector relationships.
Ensure any adverse effects noted on credit facilities advanced are promptly escalated and addressed according to credit policy.
Requirements & Qualifications
Experience
At least 10 years of banking experience with a minimum of 5 years sales experience with a good sales track record, preferably in Commercial, Institutional, or Corporate Banking.
Ability to interact and negotiate with clients.
Customer-focused and results-oriented.
Good verbal and written communication skills.
Ability to pull together various resources to sell and deliver customer solutions.
Good organizational and time management skills.
Result-driven team player.
Inclusive, flexible, savvy, and sensitive to client culture.
Education
Bachelor's or Master's degree in Business Administration, Banking, Economics, Marketing, or a related field of study.
