Principal Administrative Officer

The Principal Administrative Officer (MSEA Grade 4) provides high-level administrative and secretarial support to the office of the Chief Executive and other senior staff. This role involves managing sensitive communications, coordinating executive schedules, and acting as a primary liaison between the executive office and internal/external stakeholders. The officer is responsible for ensuring office protocol, security of classified records, and the efficient flow of strategic documentation within the Authority.

Key Responsibilities

• Provide high-level administrative and secretarial support to the office of the Chief Executive and other senior staff.
• Manage calendars of appointments and prepare correspondence, primarily confidential in nature.
• Plan and coordinate the Chief Executive’s schedule to ensure commitments are followed through.
• Prioritize conflicting needs, handle matters expeditiously and proactively, and follow through on assignments to successful completion under deadline pressures.
• Review communications, reports, strategic papers, and presentations for the attention of the Chief Executive.
• Coordinate the completion of critical deliverables with a hands-on approach, including drafting acknowledgement letters and personal correspondence.
• Arrange complex and detailed travel plans, itineraries, and agendas.
• Act as a "gatekeeper," managing direct access to the Chief Executive’s time.
• Communicate directly with Board members on matters related to executive programmatic initiatives on behalf of the Chief Executive.
• Facilitate smooth communication between the executive and external contacts.
• Assist in coordinating the agenda for senior management team meetings and off-sites.
• Maintain office protocol and etiquette in the executive office.
• Serve as the primary point of contact for internal and external constituents on matters pertaining to the Chief Executive.
• Manage the security of office records, equipment, and documents, including classified materials.
• Coordinate preparation of responses to simple and complex routine correspondences.
• Establish and monitor procedures for record-keeping of correspondence and file movements, ensuring data security and integrity.
• Undertake any other administrative services as may be assigned.

Person Specifications

• At least eight (8) years of relevant work experience, with at least three (3) years in a supervisory role.
• Bachelor’s degree in Business Management, Strategic Management, Human Resource Management, Social Sciences, or any other equivalent qualifications.
• Master’s degree in Business Management, Strategic Management, Human Resource Management, Entrepreneurship Management, Social Sciences, or any other equivalent qualifications is an added advantage.
• Proficiency in computer applications.
• Membership with a relevant professional body and in good standing.
• Demonstrated merit and ability as reflected in work performance and results.

How to Apply

Applications should be sent via post office or hand-delivered to the address below. Ensure the position title and reference number (REF: MSEA/7/03/2026) are clearly stated on both the cover letter and the envelope. Your application must include a detailed CV, certified copies of academic certificates, a copy of your National Identity Card (ID), and the names and telephone contacts of three (3) referees.

Address to: The Chief Executive Officer Micro and Small Enterprises Authority (MSEA) Utalii House 10th Floor, Left wing P.O. Box 48823 – 00100 NAIROBI

Deadline: Applications must reach MSEA by 17th April, 2026, at 5:00 PM (East African Time).

Note: Only shortlisted candidates will be required to present original ID, academic and professional certificates, transcripts, and any other testimonials during interviews.