Human Resources and RecruitmentFull-TimeMid-level(3-5 yrs)
Job Description
Role Summary
To deliver payroll services through the execution of predefined objectives as per agreed standard operating procedures (SOPs). To provide efficient and streamlined service to employees/pensioners (as required) through the delivery of a controlled, accurate, and efficient payroll/pensions payment process, general assistance, and support in the delivery of One HC.
Job Description
Payroll: Administration and technical support of the Payroll function.
Administration: Perform administrative functions in support of providing customer support, managing security, and segregation of duties.
Client Service: Provide client service and support to employees on matters relating to payroll.
Key Accountabilities
Payroll/Pensions Processing and Governance (60%)
Ensure accurate, confidential, and complete processing of all payroll/pensions related activities in line with governance.
Deliver accurate processing of back pay, part pay, leave pay, cost centre changes, overtime, regulatory payments (e.g., PAYE, NSSF, Pension related), production of pay slips, and any other payroll related adjustments in line with governance ensuring the required authorizations are in place.
Maintain a complete and accurate trail of all authorizations relating to payroll adjustments in an orderly and timely manner.
Accurate processing of all expatriates related requirements (in conjunction with advice and liaison with PWC/KPMG).
Prepare monthly/annual standard and ad hoc reports as required for payroll, regulator, pensions administrator, and other external and internal customers.
Comply with minimum payroll standards as defined in the HR procedures manual.
Prepare and conclude the complete, timely, and accurate processing of tax year end requirements.
Process dues in line with governance requirements.
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework, and internal Absa Bank Kenya Plc Policies and Policy Standards. Understand and manage risks and risk events relevant to the role.
Payroll Administration (20%)
Ensure payroll/pension records are filed in a timely, efficient, and accurate manner to minimize risk and enhance customer service.
Contribute to the development of operational processes in the areas of responsibilities.
Distribute pay slips.
Execute other administration responsibilities assigned to the payroll/pensioner’s officer.
Customer Service (20%)
Deliver a high-quality customer service experience in dealing with staff/pensioners.
Receive and conclude staff queries relating to areas of responsibility.
Qualifications & Experience
Minimum BA/BSc/HND degree qualification.
Tertiary qualification in HR / Finance is an added advantage.
