Victory Farms is a tilapia fish farm established in 2015 located on the Kenyan side of Lake Victoria with distribution capacity throughout Kenya. The company is rapidly expanding its farm operation, fish processing, and sales & marketing capabilities.
Role Overview
The Operations Manager will oversee day-to-day harvesting, processing, and lake logistics operations, ensuring that processing operations run efficiently and effectively, quality standards are met, and resources are optimized. The role involves managing cross-functional teams, optimizing logistics workflows, implementing safety and quality control measures, and executing strategic operational projects.
Key Responsibilities
Harvesting and Processing Operations
Oversee day-to-day harvesting to processing operations, ensuring processing operations are running efficiently and effectively.
Manage processing department staff and resources to ensure processing KPIs are met.
Work closely with the Quality Control team to ensure all QMS processes and SOPs are followed, guaranteeing the highest standards of fish quality.
Develop and implement strategies to improve operational efficiency and productivity by developing new processes/procedures, resolving operational issues, and implementing quality control measures.
Set and monitor processing KPIs, making necessary adjustments to ensure targets are met.
Align processing operations with other departments such as Logistics Centers and Sales to support organizational goals.
Farm Logistics Planning and Management
Oversee day-to-day Lake Logistics Operations in close collaboration with the Lake Logistics Manager to achieve key KPIs.
Ensure the delivery, fabrication, inspection, and cleaning of nets.
Work closely with the Lake Logistics Manager to develop strategies to optimize resource utilization, minimize costs, and maximize efficiency.
Collaborate with departments such as Production to ensure logistics operations align with overall organizational objectives.
Oversee the management of logistics resources such as boats and other equipment.
Develop and implement safety policies and procedures, ensuring compliance with regulatory requirements.
Identify opportunities for continuous improvement and innovation to enhance logistics operations.
Stakeholder Management
Work closely with internal departments to align on company goals and initiatives.
Facilitate regular cross-departmental meetings to discuss operational updates, address challenges, and share best practices.
Coordinate with the HR team to develop training programs and ensure staffing needs are met.
Build and maintain strong relationships with external stakeholders including suppliers, customers, regulatory bodies, and industry partners.
Communicate effectively with external stakeholders to ensure transparency and foster trust.
Special Projects
Scope, manage, and execute special operational projects as they arise.
Requirements & Qualifications
Required Qualifications
Bachelor’s degree in a relevant field such as Operations Management, Supply Chain, Logistics, or a related discipline.
7+ years of experience in managing operations, logistics, and supply chain functions within an organization.
Operations management background in the FMCG or Agriculture sector.
Advanced proficiency in relevant software/tools for managing supply chains, logistics, and production planning (e.g., ERP systems, MS Project, supply chain management software).
Strong capacity to analyze complex challenges, break them down into actionable components, and resolve them.
Strong leadership and team management skills, with the ability to motivate and develop staff.
Attention to detail and a data-driven approach to constantly improve operations and ensure consistency.
Proven experience in medium-to-large-scale operational projects with a strong understanding of project management methodologies.
Ability to thrive working collaboratively with both senior and junior colleagues, solve problems independently, and execute work quickly.
Fluency in written and spoken English.
Preferred Qualifications
Experience in managing multiple teams across different functions.
Finance background in the FMCG or Agriculture sector.
