Medical Records Officer

Job Summary

A Medical Records Officer is responsible for managing patient health information within the hospital. The officer ensures accurate documentation, coding, storage, and retrieval of medical records while maintaining confidentiality and supporting clinical and insurance processes.

Key Responsibilities

• Claims Processing: Process and verify health insurance claims including Social Health Authority (SHA), Slade, and Smart applications.
• Reconciliation: Reconcile claims and support reimbursement processes.
• Reporting & Administration: Prepare medical certificates and related documentation.
• Compliance: Ensure compliance with healthcare regulations and data protection laws.
• Records Management: Manage patient health information, ensuring accurate documentation, coding, storage, and retrieval of medical records.
• Confidentiality: Maintain high attention to detail and absolute confidentiality of all medical records.

Requirements & Qualifications

• Education: Diploma or Bachelor's degree in Health Records and Information Management from a recognized institution.
• IT Skills: Proficiency in Hospital Information Systems (HIS), Electronic Medical Records (EMR) software, and Microsoft Office applications.
• Competencies: Strong organizational and record-keeping skills, excellent attention to detail, and good communication and teamwork skills.