Manager Shared Services Audit

DIB Bank Kenya Limited (DIBBKE), a fully owned subsidiary of Dubai Islamic Bank PJSC (AE), is looking for a Manager for its Shared Services Audit. The role is designed to lead and manage risk-based internal audits of the bank’s Shared Services functions including Central Clearing, Funds Transfer, Card and Digital Banking Operations, Reconciliations, Administration, Branches, HR & Compliance. The primary goal is to provide independent assurance on the effectiveness of internal controls, risk management, compliance, and governance processes within these critical operational areas, thereby supporting the bank’s risk mitigation, regulatory adherence, and operational efficiency objectives.\n\n### Key Responsibilities\n- Assist the Head of Department (HOD) in preparing a comprehensive, long-range Audit Plan covering all audit activities, prioritizing assignments based on risk assessment, and scheduling follow-up activities.\n- Perform surveys of shared services functions to understand the nature of operations and execute comprehensive audit plans based on risk assessments and the audit universe.\n- Lead audits on processes including Central Clearing, Funds Transfer, Card and Digital Banking Operations, Centralized Account Opening, Reconciliations, Administration, Branches, and Compliance.\n- Evaluate the design and operational effectiveness of internal controls and risk management practices, identifying gaps and providing practical audit recommendations.\n- Assess compliance with regulatory requirements (e.g., Central Bank of Kenya guidelines), internal policies, industry best practices, and contractual obligations.\n- Oversee the preparation and presentation of clear, concise, and insightful audit reports to senior management and the Audit Committee.\n- Collaborate with Shared Services and support function teams to understand processes, identify emerging risks, and develop mitigation strategies.\n- Review the work performed by audit team members to ensure objectives are achieved and documentation complies with IA methodology.\n- Lead, coach, and develop team members assigned to shared services audits.\n- Coordinate with external auditors and regulatory inspectors regarding Shared Services and Compliance.\n- Participate in special investigations and ad hoc projects as needed.\n- Monitor implementation of audit findings to ensure timely remediation of risks.\n\n### Requirements\n- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.\n- Professional certifications such as CPA (K), CIA, CISA, or equivalent are highly preferred.\n- Minimum 6 – 8 years of auditing experience within an Internal Audit function in a bank or financial services institution.\n- At least 3 years in a supervisory or managerial role.\n- Demonstrable experience auditing shared services or back-office banking functions, including payment systems, digital banking, and operational risk controls.\n\n### Skills and Competencies\n- Behavioral: Think & Act Customer, Strategic Acumen, Ownership & Accountability, Change & Innovation Agility, and a Digital Mindset.\n- Technical: Advanced knowledge of banking regulations, internal controls frameworks, operational risk management, Sharia Principles, and compliance requirements.\n- Auditing: Advanced skills in Audit Planning, Reporting, Governance, and Quality Assurance Management.\n\n### How to Apply\nInterested candidates should send their CV and cover letter to careers@dibkenya.co.ke by Friday, 27th February 2026. Please quote "Manager Shared Services Audit" as the Subject of the email application.