Manager, Corporate Communications

The Manager, Corporate Communications will be answerable directly to the Managing Trustee/CEO. This senior role involves leading the strategic communication efforts of the National Social Security Fund (NSSF) to positively position the Fund as a market leader in social security, while ensuring alignment with its mission and vision.

Duties and Responsibilities

Specific duties and responsibilities at this level will entail:

• Developing and executing the implementation of a communication policy and strategy that positions the Fund as a market leader in social security, while maximizing impact and delivery of the mission and vision.
• Overseeing development of communication plans across all media/public relations, digital and social media communications, public affairs and event management (shows and exhibitions).
• Leading day to day management of the website, old media, digital, and social media pages (new media).
• Planning and managing the design, content and production of all communication material for both external and internal use.
• Providing expert advice and assistance to the senior management team on all internal and external communications ensuring that PR plans and media releases follow best practice and are consistent with the Fund’s values.
• Providing internal business areas with a comprehensive and professional communication service, to maximize the impact of external communication and engagements.
• Tracking and measures communication activities while developing reports for management to monitor and evaluate the effectiveness of the communication strategy.
• Managing crisis, pre-emptive planning and maintaining awareness of the Fund’s risks and threats.
• Building the Fund’s relationship with the media and press, generating and securing opportunities for the organization to be represented in the media while controlling the narrative.
• Developing, building and engaging external relationships with the Fund’s partners, the government and its stakeholders.

Requirements for Appointment

For appointment to this grade, an officer must have:

• Bachelor’s Degree in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution.
• Master’s Degree in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution.
• Leadership course from a recognized institution.
• Membership to an accredited professional body related to Communications, Public Relations or Journalism or other related field, such as the Public Relations Society of Kenya (PRSK), International Association of Business Communicators (IABC).
• Professional Qualification in any of the following disciplines: Communications, Public Relations, Journalism or related field from a recognized institution.
• Cumulative service period of fifteen (15) years, three (3) of which must be at the grade of Assistant Manager, Corporate Communication or a comparable position.
• Proficiency in computer applications.