Safaricom is the leading provider of converged communication solutions in Kenya. We are seeking a Lead - Enterprise Converged Business Solutions to define and maintain the end-to-end enterprise solutions portfolio across Connectivity, Payments, Fixed, Mobile, Fixed Voice, and VAS. This role is responsible for leading convergence across fixed, mobile, cloud, security, and fintech propositions into unified enterprise-grade bundles, ensuring alignment with Safaricom's overall strategy and vertical industry priorities.
Key Responsibilities
Enterprise Solutions Portfolio Architecture
- Define and maintain the end-to-end enterprise solutions portfolio.
- Establish clear solution taxonomy, bundling logic, and modular architecture standards.
- Develop standardized solution blueprints and reference architectures for enterprise and public sector segments.
- Ensure portfolio alignment to enterprise strategy and growth ambitions.
- Conduct periodic portfolio reviews to assess performance and scalability.
Convergence & Integrated Proposition Design
- Lead convergence across fixed, mobile, cloud, security, and fintech into unified bundles.
- Eliminate product silos by aligning cross-platform integration frameworks.
- Drive cross-sell enablement through standardized bundled offerings.
- Develop integrated value propositions tailored to Large Enterprise, SME, and Public Sector needs.
Industry-Aligned Solution Development
- Translate vertical industry requirements into sector-ready solution architectures (Government, BFSI, Health, Manufacturing, Transport).
- Partner with Sales to incorporate industry insights into solution design.
- Develop sector reference use cases and case studies.
Commercial Viability & Lifecycle Governance
- Validate financial viability of enterprise solutions with Finance teams.
- Define pricing frameworks and margin expectations.
- Govern go-to-market readiness reviews and roadmap evolution.
Technical Architecture & Cross-Functional Alignment
- Partner with Technology (TES) to ensure solution feasibility and scalability.
- Validate integration requirements across platforms, APIs, and infrastructure layers.
- Provide technical advisory support during strategic bid pursuits.
Innovation & Emerging Technology Integration
- Embed AI, automation, analytics, and emerging technologies into the enterprise roadmap.
- Collaborate with ecosystem partners and hyperscalers to enhance solution depth.
Leadership & Talent Development
- Coach and mentor the leadership team to drive strategic excellence.
- Champion diversity, inclusion, and a performance-driven culture using OKRs.
- Institutionalize a functional Academy for continuous learning.
Requirements & Qualifications
- Bachelor’s degree in Business, Economics, Telecommunications, Computer Science, IT, or a related field.
- Master’s degree in MBA, Technology Management, or Strategy is an added advantage.
- 10–12 years’ progressive experience in enterprise solution design, ICT product management, or technology consulting.
- Experience within telecommunications, ICT, cloud, or fintech environments.
- Demonstrated experience designing and managing converged enterprise solutions (connectivity, cloud, IoT, digital platforms).
- Strong understanding of API ecosystems, cloud-native frameworks, and DevSecOps principles.
- Certification in cloud technologies (AWS, Azure, Google Cloud) or TOGAF is an added advantage.
- Certification in PMP or PRINCE2 is preferred.
- Strong commercial acumen and analytical capability.
How to Apply
Interested and qualified candidates should apply via the Safaricom Oracle Cloud portal. Use the link below to access the official application page.
Apply for Lead - Enterprise Converged Business Solutions
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