Information TechnologyFull-TimeSenior-level(6+ yrs)
Job Description
At M-KOPA, you'll lead the AI Operations team from day one - owning delivery, growing the function, and proving the value. Your team builds automations and agents for internal use and serves as internal consultants, helping Engineering integrate AI into customer-facing products. Join us in combining cutting-edge AI tooling with purpose-driven work that makes digital and financial inclusion possible across Africa.
Key Responsibilities:
Lead two AI Ops Engineers — own their delivery, development, and day-to-day work
Prioritise efficiently — manage competing requests from multiple teams by applying a clear prioritisation framework you'll help develop and improve
Build and ship automations and agents that measurably improve how internal teams and customer-facing staff work
Keep the AI tooling stack healthy as usage scales across 2,500+ employees
Stay current on emerging AI tools and technologies - know what's hype and what's actually useful
Help refine AI training for the wider organisation, including Engineering teams
Technical Environment:
AI & Agentic Frameworks: Claude, Claude Code, Anthropic tooling, LangChain, MCP, Google ADK (or similar agentic tooling)
Existing Foundation: Twelve months of Claude, Notion, HiBob, and Entra automations already running in production
Our Approach:
Build, don't just advise — this is a hands-on team that ships working automations and agents
Prove the value, then expand — start with two engineers, demonstrate impact, grow from there
Product-focused mindset — treat internal teams as customers and build tooling that works
Cut through the hype — evaluate emerging AI tools on practical value, not marketing buzz
Requirements & Qualifications:
We're looking for someone with a strong technical background and product-focused. You won't be building models - we have Data Science teams for that. You'll be building agents, shipping automations, and leading a team that makes M-KOPA's internal operations smarter and faster.
Education: Degree level qualification (BA/BSc/HND) in Computer Science, ICT, or related field
Hands-on experience building automations — scripting, workflow tools, or AI-assisted development
Hands-on experience building agents using agentic frameworks — LangChain, MCP, Google ADK or similar
Background in enterprise tooling — rapid prototyping tools (Vercel/Railway), identity automation (Entra), or internal platforms
People leadership experience — you've led or mentored engineers and can own a team's delivery and development
How to Apply
Interested and qualified candidates should apply online by visiting the M-KOPA application portal: M-KOPA Solar on jobs.ashbyhq.com.
