Jake's Place Manager

Responsibilities

• Oversee the planning, organization, and execution of operations at Jake’s Place, including recreation, dining, beverage, and entertainment services.
• Manage food and beverage services, as well as entertainment and recreational activities, in compliance with mission requirements and government standards.
• Develop and implement operational policies, procedures, and best practices to optimize efficiency and maintain compliance with contract requirements.
• Supervise and guide staff, providing training, mentorship, and professional development to ensure a high level of service excellence.
• Monitor and ensure customer satisfaction through continuous feedback collection and improvement of services, recreation offerings, and entertainment programs.
• Provide oversight of the financial performance, including budgeting, cost control, and resource allocation to meet revenue and profitability goals.
• Manage an inventory of food, beverages, supplies, and equipment to support operations, ensuring inventory is well-stocked and accounted for.
• Ensure all health, safety, and environmental standards are met, including compliance with food handling, sanitation, and safety protocols.
• Collaborate with government representatives to plan and coordinate events or activities tailored to meet recreational and operational goals.
• Ensure availability in person or designate an alternate to be readily accessible during regular working hours to handle issues or emergencies.
• Respond to emergencies or contingencies promptly by being on-site within one hour of official notification.
• Maintain up-to-date records and reports on operational, financial, and service activities for governmental reviews and audits.
• Market activities, events, and services offered at Jake’s Place through appropriate media channels to increase participation.
• Foster a welcoming and engaging community environment that aligns with the interests of individuals and groups at the installation.

Requirements

• A four-year degree from an accredited college or university with a major study in business management, food, hospitality, or a related field; OR at least three (3) years of general experience demonstrating knowledge of food, beverage, recreation, and entertainment operations.
• Minimum of five (5) years of specialized experience as a middle manager in a similar civilian commercial business role.
• Strong understanding of food and beverage, hospitality, and recreation management principles.
• Experience managing operational budgets, controlling costs, and achieving financial performance targets.
• Sound leadership skills, with demonstrable experience leading teams and managing daily operations in dining, entertainment, or recreation settings.
• Outstanding communication skills, with the ability to engage with a wide variety of customers and staff effectively.
• Highly organized with excellent multitasking and time management skills to handle a variety of responsibilities.
• Knowledge of safety, sanitation standards, and food handling procedures.
• Proficiency with Point-of-Sale (POS) systems and related software for managing inventory, sales, and financial reports.

How to Apply

Interested and qualified candidates should visit the Amentum careers website at www.amentumcareers.com or use the application portal at https://www.myjobmag.co.ke/apply-now/1199725 to apply.