To support its continued growth and digital transformation, Juja St. Peter's School (a well-established private educational institution committed to providing quality, holistic education) is seeking to recruit a highly motivated and experienced IT Systems Administrator.
This is an exciting opportunity for an ICT professional to play a key role in ensuring the reliability, security, and continuous improvement of the school's technology infrastructure. The successful candidate will support teaching, learning, and administrative operations by managing networks, systems, hardware, software, cybersecurity, and end-user support.
Key Responsibilities
- Administer and maintain the school's computer networks, servers, internet connectivity, Wi-Fi, and ICT infrastructure.
- Install, configure, upgrade, and maintain computer hardware, operating systems, and application software.
- Monitor system performance and recommend improvements to enhance network efficiency, reliability, and security.
- Perform regular system maintenance, updates, and configuration management.
- Manage business applications, user accounts, system access, and software licensing.
- Perform daily data backups and recovery procedures to ensure business continuity.
- Maintain system documentation and ICT asset records.
- Evaluate existing ICT systems and recommend technology improvements.
- Provide timely technical support to teaching and administrative staff.
- Diagnose and resolve hardware, software, printer, email, and network-related issues.
- Coordinate ICT user training to improve staff proficiency in business and educational applications.
- Monitor systems for security threats and vulnerabilities.
- Conduct regular security checks and implement appropriate security controls.
- Ensure data protection, backup integrity, and compliance with ICT best practices.
- Support the integration of ICT into teaching and learning.
- Collaborate with academic staff to enhance the effective use of technology in the classroom.
- Recommend innovative ICT solutions that improve learning outcomes and operational efficiency.
Qualifications and Experience
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
- Minimum of five (5) years' experience in IT systems administration, network administration, or end-user support.
- Experience managing Windows Server environments, Microsoft 365 or Google Workspace, and enterprise applications.
- Knowledge of LAN/WAN networks, TCP/IP, wireless networking, and internet technologies.
- Experience with Oracle and Microsoft SQL database administration will be an added advantage.
- Professional certifications such as Microsoft, Cisco (CCNA), CompTIA Network+, Security+, ITIL, or related certifications will be an added advantage.
Competencies
- Excellent analytical and problem-solving skills.
- Strong technical aptitude and troubleshooting ability.
- High level of integrity and professionalism.
- Excellent communication and interpersonal skills.
- Ability to explain technical concepts to non-technical users.
- Strong planning, organization, and time management skills.
- Ability to work independently and under pressure.
- Attention to detail and commitment to continuous improvement.
