IT Assistant

Role Overview

The IT Assistant will be responsible for maintaining the organization's technological infrastructure. This involves providing technical support to staff, troubleshooting hardware and software issues, and ensuring that all network systems are operating efficiently to support business continuity.

Key Responsibilities

• Provide technical support for daily IT operations across the organization.
• Monitor and ensure the smooth functioning of computer systems, hardware, and network infrastructure.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Assist in the installation and configuration of computer hardware, software, systems, networks, printers, and scanners.
• Provide technical guidance and support to staff members to resolve IT-related issues.
• Maintain system documentation and ensure data integrity and security.

Requirements and Qualifications

• A Diploma in Information Technology, Computer Science, or a related field.
• At least 1 year of experience in an IT support role is preferred (considered an added advantage).
• Basic knowledge of computer systems, networking, and technical troubleshooting.
• Proficiency in Microsoft Office applications and Windows operating systems.
• Strong communication and interpersonal skills to work effectively with diverse teams.

How to Apply

Interested and qualified candidates should apply online via the official application portal. You can access the application page directly here: https://www.myjobmag.co.ke/apply-now/1223936