Community Services and DevelopmentFull-TimeMid-level(3-5 yrs)
Job Description
The Norwegian Refugee Council (NRC) is seeking an ICLA (Information, Counselling and Legal Assistance) Technical Assistant to support operations in Kakuma, Turkana West. The role is responsible for the direct provision of legal assistance and counselling services to refugees and displaced persons, ensuring compliance with NRC's standards and strategies. The Technical Assistant will manage cases, provide legal aid, and participate in community outreach activities. This includes monitoring field-based protection needs, supporting internal and external referrals, and building relationships with key stakeholders and legal aid partners.
Responsibilities
Adhere to NRC Standard Operating Procedures (SOPs) and guidelines in relation to provision of information, counselling, legal assistance and referral activities.
Ensure compliance with ICLA CC strategy, tools, handbooks, guidelines and standards.
Ensure that ICLA projects target beneficiaries most in need of protection and contribute to new approaches for assisting target populations.
Monitor and highlight field-based advocacy opportunities and protection needs to the Area Programme Manager and the ICLA Specialist.
Responsible for tracking of financial expenditures of the project.
Represent NRC in relevant coordination forums and build relationships with key stakeholders to ensure visibility of NRC's work.
Case management through the provision of direct counselling and legal assistance services in Turkana West Sub County.
Support and facilitate internal and external referrals within and outside of NRC.
Regularly collect and collate information that contributes to evidence-based programming.
Support the conducting of awareness raising, capacity building, and training activities for communities and government officials.
Prepare and compile weekly, monthly, mid-term, and end-term reports.
Mentor and coach community paralegals, volunteers, and outreach workers.
Integrate protection mainstreaming in all ICLA activities and support safeguarding protocols.
Qualifications and Requirements
University degree in law, political science, social science or other relevant discipline.
Minimum 3 years humanitarian experience with refugees/internally displaced persons/marginalised communities (IDPs) at field level with an NGO or international organization.
Technical specific knowledge from the humanitarian sector and work experience with refugees or marginalized communities.
Previous experience working in complex and volatile contexts.
Good understanding of protection mainstreaming.
Demonstrated experience on advocacy work and documented results related to the position’s responsibilities.
Good understanding of the refugee context in Turkana West is an added advantage.
Knowledge of international refugee law and national law applicable to refugees.
Knowledge of SPHERE standards and durable solutions.
Knowledge of community outreach, counselling and legal aid service provision.
Experience in PCM (Project Cycle Management) and M&E reporting.
How to Apply
Interested and qualified candidates should apply online via the NRC recruitment portal at ekum.fa.em2.oraclecloud.com. Ensure you submit your application before the deadline on February 23, 2026.
How to Apply
Interested and qualified candidates should apply online via the NRC recruitment portal at ekum.fa.em2.oraclecloud.com. Ensure you submit your application before the deadline on February 23, 2026.