Job Purpose
This individual will be responsible for administering all aspects of Company human resource policies and functions. They will be responsible for industrial relations and labour consulting to management, including retrenchment processes, grievance hearings, and disciplinary hearing cases. They will assume responsibility for the effective performance of various human resource functions, including recruiting, interviewing, hiring, ensuring corporation-wide compliance with governmental regulations, and managing the payroll system and process. They will ensure that Human Resources activities are conducted in accordance with established Company policies and procedures.
Key Duties & Responsibilities
Planning, Development, and Implementation of HR Strategies & Policies
- Ensure human resources strategies and policies are consistent with established Company-wide goals.
- Monitor compliance with policies.
- Responsible for industrial relations and labor consulting to management, including retrenchment processes, grievance hearings, and disciplinary hearing cases.
- Handle all exit interviews for staff.
- Facilitate and control all performance appraisals and Job Descriptions.
- Assist in drawing up and providing training and education; compile a list of needs from Performance appraisals for employees, listing areas of concern.
- Maintain knowledge of industry trends and employment legislation and update policies to ensure compliance.
- Understand and identify training needs of employees and source relevant training.
- Source and vet training providers.
- Conduct induction for new employees.
Effective Performance of Human Resource Functions
- Ensure accurate, updated personnel information is provided to other departments and governmental organizations as required. Ensure external document submissions are accurate and timely.
- Implement an effective recruitment program.
- Oversee job classification and the updating of job descriptions.
- Ensure all human resource functions (recordkeeping, interviewing, hiring, promotions, terminations) are conducted in accordance with established Company policies and applicable legal requirements. Oversee compliance with legislation.
- Ensure updated policies and procedures are communicated to management and staff. Provide advice and interpretation regarding human resource policies as they relate to individuals and Company objectives.
- Ensure all personnel have defined KPIs that are reviewed annually.
- Administer leave management by validating balances, tracking utilization, addressing over-accruals, and providing monthly leave data for payroll and compliance purposes. Follow up strict adherence to employee reporting and leaving hours.
- Conduct random visits to various satellite offices to ensure compliance and bonding to foster synergies.
- Plan and execute company events such as team building sessions, end of year parties, staff socials, birthday celebrations, and ad hoc engagement activities (preparing budget, sourcing vendors, negotiating contracts).
- Manage all aspects of the organization’s employee medical insurance programs, ensuring staff receive timely support, accurate information, and seamless service related to medical coverage, claims, enrollments, and renewals. Act as primary liaison between employees and insurance providers.
Communication and Coordination
- Assist and support personnel as needed.
- Ensure employee payroll, benefits, and personnel questions are promptly and courteously resolved.
- Ensure management is appropriately informed of area activities and significant problems.
- Complete related reports accurately and timely.
- Attend meetings as required.
Professional Relations & Compliance
- Represent the Company with labor attorneys.
- Ensure the Company's professional reputation is maintained.
- Ensure questions and concerns are promptly and courteously resolved.
- Assist in procuring medical insurance provider and administration of the scheme.
- Apply for statutory compliance certificates such as NSSF & SHIF.
Payroll Functions
- Set up new and terminate exiting employees in the payroll system. Receive and capture personnel information, checking entries for accuracy.
- Ensure paychecks are accurate and timely. Enter correct data for hours worked, leave time, personal leave, and travel claims. Print reports and check information against input documentation.
- Process deduction registers for pensions reporting, garnishments, and attachments.
- Process direct deposit account information. Input employee names, ID numbers, and bank details.
- Process medical aid and pension/provident fund deductions.
- Ensure payroll functions comply with established policies, procedures, and regulations.
Payroll Reports and Documentation
- Complete verification of employment forms, record wage information, sign and fax to financial institutions as requested.
- Complete unemployment reports. Enter wage information, date of hire and termination, and reason for termination.
- Process and print year-end forms. Correct, reprint, and remail as necessary.
- Complete miscellaneous payroll and accounting reports and documents as requested.
Related Duties
- Stay informed of trends and changes in the human resources field.
- Attend seminars and professional conferences. Complete special projects as assigned.
- Ensure work area is clean, secure, and well-maintained.
Qualifications & Experience
- Education: Bachelor’s Degree in Human Resource Management or a related field; Postgraduate Diploma in Human Resource Management; Membership with Institute of Human Resource Management (IHRM); CHRP certification.
- Experience: 3 to 5 years of progressive experience in human resource positions; Supervisory experience required.
- Knowledge: Human resource laws and regulations; Compensation and benefits policies and programs.
- Skills & Abilities: Strong analytical skills, excellent oral and written communication abilities, solid interpersonal and supervisory abilities, and knowledge of HR systems and databases.
How to Apply
Interested and qualified candidates should apply online by visiting Flexi-Personnel Application Portal.
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