Housekeeping Supervisor

Key Responsibilities

• Operational Oversight: Responsible for the smooth operation of assigned rooms and the performance of Guest Room Attendants (GRAs) and room stewards.
• Staff Supervision: Supervise Room Attendants, organize, and facilitate the room-making process.
• Task Allocation: Daily allocation of rooms and deep cleaning tasks to team members.
• Cleanliness Standards: Ensure the cleanliness of guest rooms, corridors, and the heart-of-the-house area of the floor.
• Guest Relations: Attend timely to guest requests and complaints, ensuring positive outcomes efficiently.
• Quality Control: Conduct routine inspections of guest bedrooms to ensure they meet established standards and are aware of all room categories and amenities.
• Maintenance: Report maintenance issues promptly to the Maintenance/Engineering Department.
• Compliance: Comply with hotel security, fire regulations, and all health and safety legislation.
• Support Functions: Carry out lost and found procedures, assist the Executive Housekeeper with training requirements, and represent the team's needs to others in the hotel.
• Inter-departmental Cooperation: Assist other departments whenever necessary and maintain good working relationships.

Requirements and Qualifications

• Education: Possession of a BA, BSc, or HND in a relevant field.
• Experience: Experience in hospitality housekeeping operations and staff supervision is highly preferred.
• Knowledge: Understanding of hotel security, fire regulations, and health and safety legislation.
• Skills: Strong leadership, attention to detail, and guest service orientation.

How to Apply

Interested and qualified candidates should apply online. You can access the application portal by clicking the link below: Apply to PrideInn via Application Portal