Hostess

Core Duties and Responsibilities

• Greet guests as they arrive and assist with seating arrangements.
• Inquire about special seating requests or preferences.
• Take reservations and manage guest flow during busy periods.
• Maintain cleanliness in the front area, including door handles and windows.
• Communicate effectively with restaurant staff regarding seating and guest needs.
• Provide a friendly and positive presence at all times.
• Bid guests farewell and encourage return visits.
• Answer phone calls, handle reservations, and manage take-out orders when needed.
• Ensure guests feel valued and attended to throughout their stay or visit.
• Monitor table readiness and overall service flow.
• Monitor the general atmosphere to ensure guests have a comfortable experience.

Job Specifications and Qualifications

• Certificate/Diploma in Food and Beverage or Hospitality or a related area.
• BA/BSc/HND or Diploma in a relevant field.
• At least 2 years of previous experience in hospitality or service environments.
• Proficiency in Microsoft Office Suite.

Key Competencies

• Customer-centric mindset and strong interpersonal skills.
• Patience, friendliness, and professionalism.
• Ability to work in a fast-paced, dynamic environment.
• Excellent organizational skills and attention to detail.
• Flexibility and adaptability.
• Teamwork and collaboration.
• Professionalism and a positive attitude.

How to Apply

Interested and qualified candidates should forward their CV to careers@emergeegressconsulting.com on or before 28th February 2026. Please indicate the position applied for in the subject line of the email. Only shortlisted applicants will be contacted. Interviews will be conducted on a rolling basis.