Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. We are currently seeking a Healthcare Scheduler to manage phone communications and scheduling within a healthcare context. The role involves acting as a vital link between caregivers, clients, and office management to ensure seamless service delivery and high levels of customer satisfaction.
Responsibilities
Verbal Communication: Answer telephone calls and inquiries in a professional, upbeat manner.
Quality Assurance: Communicate regularly with associates and clients to evaluate service quality.
Liaison: Serve as the primary liaison between caregivers and the Office Manager.
Customer Focus: Respond promptly and courteously to customer calls and inquiries.
Referral Management: Receive and process referrals and inquiries regarding company programs.
Adaptability: Assist with sales, marketing, and public relations efforts as needed.
Integrity & Values: Maintain integrity in all interactions and demonstrate alignment with the company’s vision, mission, and core values.
Decision Making: Problem-solve and make sound decisions in a fast-paced environment.
Requirements and Qualifications
Education: Minimum of a BA/BSc/HND degree.
Experience: At least 2 years of experience as a Scheduler, preferably in health-related areas.
Language Proficiency: High-level English proficiency (C1 level).
Technical Skills: Basic office and computer skills combined with strong organizational abilities.
Personal Attributes: Strong alignment with company mission and values; ability to maintain professional integrity.
How to Apply
Interested and qualified candidates should apply via the company's LinkedIn profile through the provided application link.
How to Apply
Interested and qualified candidates should apply through the following link: Apply for Healthcare Scheduler - Solvo Global. The application process will be redirected through LinkedIn.
