Find your dream job with thousands of opportunities from top companies. Join our community of professionals and take the next step in your career.
Get in Touch Ready to post a job or need help finding talent?
Post a Job © 2025 Ajira Zone. All rights reserved.
General Manager, Hospitality Sector at Accurex Leadership and Management Consultants Ltd | Ajira Zone
Accurex Leadership and Management Consultants Ltd
General Manager, Hospitality Sector Hospitality and Tourism Full-Time Senior-level(6+ yrs)
Job Description Accurex Consultants is seeking a General Manager for the Hospitality Sector to provide strategic leadership and overall management of the hospitality establishment. The successful candidate will ensure successful concept execution, operational excellence, revenue growth, and exceptional guest experiences. The General Manager is responsible for aligning business strategy with market positioning, optimizing resources, and driving profitability while maintaining high service standards and brand integrity.
Responsibilities
Strategic Leadership & Concept Execution
Lead the execution of the hospitality concept from pre-opening to full operations.
Translate business vision into operational strategies, service standards, and guest experiences.
Align pricing models, target market positioning, and service offerings with business objectives.
Drive innovation in hospitality services (e.g., themed experiences, events, hybrid offerings).
Operations Management
Oversee daily operations across all departments including Front Office, Housekeeping, F&B, Maintenance, and Security.
Ensure efficient service delivery, quality assurance, and adherence to SOPs.
Implement and monitor performance management systems across departments.
Maintain operational readiness, cleanliness, and service consistency.
Financial Management & Profitability
Develop and manage budgets, forecasts, and financial plans.
Monitor all revenue streams including rooms, F&B, events, and ancillary services.
Control operational costs while maintaining service quality.
Ensure accurate financial reporting and compliance with financial policies.
Sales, Marketing & Revenue Growth
Lead sales and marketing strategies including digital campaigns, partnerships, and promotions.
Drive occupancy rates and customer acquisition initiatives.
Build corporate partnerships, travel networks, and event-based revenue channels.
Oversee pricing strategies aligned with market demand and trends.
Guest Experience & Service Excellence
Establish and maintain service standards aligned with brand identity.
Monitor guest feedback and implement continuous improvement initiatives.
Handle high-level guest concerns and ensure effective resolution.
Drive customer satisfaction, loyalty, and brand reputation.
Human Resource & Team Leadership
Lead recruitment, onboarding, and development of staff.
Build a high-performance culture focused on accountability and service excellence.
Implement training programs to enhance professionalism and service delivery.
Manage staff performance, engagement, and retention.
Compliance, Risk & Governance
Ensure compliance with hospitality regulations, health and safety standards, and licensing requirements.
Maintain adherence to labor laws and internal HR policies.
Oversee risk management including safety, security, and operational risks.
Ensure audit readiness and compliance with internal controls.
Stakeholder & Brand Management
Act as the primary liaison between ownership, investors, and operations.
Represent the brand in external engagements and partnerships.
Build relationships with suppliers, regulators, and corporate clients.
How to Apply Interested and qualified candidates should apply online via the Accurex portal: https://accurex.pipohris.io
.png){kind=logo}
