Food and Beverage Supervisor-MICE

Key Responsibilities

• Maintain a prominent level of visibility and supervisory involvement in food and beverage outlets.
• Ensure all team members are trained to carry out effective, professional service and deliver a warm welcome.
• Ensure high service standards are set and consistently observed.
• Handle inquiries, complaints, and any operational problems, ensuring timely resolution and communication with senior management.
• Assist the Food and Beverage Manager with overseeing rosters and ensuring cost-effective measures.
• Manage the Restaurant Reservation Book and attend weekly function meetings.
• Foster a sales culture by actively encouraging upselling among team members.
• Ensure cleanliness levels are maintained to a high standard in all F&B areas.
• Keep up to date with competitors and local business trends.
• Liaise with other departments to ensure the effective and smooth running of events.
• Assist in promotional and marketing activities as required.
• Adhere to Health & Safety procedures and other company policies.

Requirements and Qualifications

• Education: BA/BSc/HND in Hospitality Management or a related field.
• Experience: A minimum of 2 years of hotel food & beverage experience at a supervisory level.
• Leadership: Excellent leadership and delegation skills are required.
• Communication: Must be a self-starter with strong communication skills.
• Flexibility: Available to work early and late shifts both midweek and weekends.

How to Apply

Interested and qualified candidates should submit their application through the PrideInn portal via MyJobMag: https://www.myjobmag.co.ke/apply-now/1156708.