Finance Tools Specialist

Role Overview

The Finance Tools Specialist acts as the finance functional focal point for UniField, WeFin, and related finance tools at Médecins Sans Frontières (MSF). The role is responsible for maintaining finance system configurations, supporting users, improving workflows, executing deployments, and delivering training across Country Programs.

Tasks & Responsibilities

Finance System Administration and Governance

• Acts as the finance functional focal point for UniField, WeFin, and related finance tools.
• Maintains system configurations, master data, user access, and finance-related settings.
• Monitors system performance, data quality, and compliance with MSF standards.
• Represents MSF Ubuntu in relevant UniField and WeFin platforms and coordinates enhancement requests, testing, and issue resolution.
• Provides recommendations on the effective use and optimization of finance systems.

Functional Support & Solution Design

• Provides functional support to users and troubleshoot systems and process-related issues.
• Analyzes root causes and coordinates resolution with IT, system referents, and external support teams.
• Gathers business requirements and translates them into practical system solutions.
• Supports user acceptance testing, system releases, upgrades, and new functionality implementation.
• Ensures effective integration and data flows between finance tools and related systems.

Process Improvement and Workflow Management

• Maps, documents, and improves finance processes and workflows across MSF Ubuntu.
• Develops standardized and scalable ways of working supported by finance systems.
• Ensures alignment between business processes, policies, controls, and system configurations.
• Identifies opportunities for process optimization, automation, and harmonization across Country Programs.
• Supports change management and adoption of new processes and system functionalities.

Deployment, Training and Capacity Building

• Supports the deployment, rollout, and expansion of finance tools within Country Programs.
• Designs and delivers face-to-face, virtual, and on-the-job training for finance system users.
• Coaches and support key users to strengthen local ownership and expertise.
• Assesses training needs and develop learning plans to improve user competency.
• Promotes knowledge sharing and best practices across MSF Ubuntu.

Documentation and Knowledge Management

• Develops and maintains procedures, guidelines, training materials, and user documentation.
• Ensures documentation remains current, practical, accessible, and aligned with system and process changes.
• Contributes to the development of knowledge resources and e-learning materials.
• Maintains accurate records of deployments, training activities, and key system changes.

Coordination & Reporting

• Collaborates closely with Finance, HR, Supply, IT, Country Programs, and intersection platform stakeholders.
• Provides regular reporting and recommendations to the Head of Finance Operations.
• Prepares deployment, training, and support reports and follow up on agreed action plans.

Qualifications & Requirements

Education

• A degree in Finance, Accounting, Information Systems, Business Administration, or a related field.

Experience

• Minimum 5 years of experience working with finance ERP systems in a support, administration, implementation, or optimization role.
• Experience with international NGOs or complex multi-country organizations. Experience with MSF is an asset.
• Proven experience in functional support of ERP systems and finance applications. Experience with UniField and/or WeFin is a strong asset.
• Experience in business process analysis, workflow design, and process improvement.
• Experience delivering training, coaching, and capacity-building initiatives.

Technical Competencies

• Strong knowledge of finance ERP systems, configuration, master data management, and user support.
• Solid understanding of system integrations, data flows, and interfaces between Finance, HR, Supply, and related systems.
• Knowledge of system implementation lifecycles, UAT, release management, and post-go-live support.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Microsoft Excel and good knowledge of Word, PowerPoint, and Power BI.
• Ability to translate complex systems and finance concepts into clear, user-friendly guidance and solutions.

Behavioral/Core Competencies

• Ability to work collaboratively in a multicultural environment.
• Capacity to work independently with limited supervision.
• Excellent communication and interpersonal skills.
• Strong organizational and planning skills.
• Flexibility, adaptability, and willingness to travel to field locations.

Languages

• Working proficiency in English is mandatory (incl. delivering training / webinar in English).
• Knowledge of French is a strong asset.

Conditions and Benefits

• Contract: 2-year renewable, full-time contract.
• Salary: An annual salary of EUR 27,145 at HQ Grade 8 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
• Work-life balance financial benefit: Ranging between EUR 620 to 1,159/month based on individual & administrative status.
• Other Benefits: 25 days annual leave, pension contribution (10%), medical/disability insurance, relocation support, daily flexi-hours, home leave tickets for non-Kenyans.