Field Operations Engineer - Fibre

Key Responsibilities

• Evaluate, test, and repair old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts, and Man holes.
• Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
• Conduct regular inspections of the assigned system and repair any defects recognized.
• Prepare and maintain system records and system diagrams.
• Perform fibre optic maintenance including: Point of break/link analysis, splicing, core alignment, and splice quality validation using necessary tools and techniques.

Principal Outputs

• Achievement of performance KPIs.
• Ensure fiber segment availability of 98%.
• Achievement of 80% of TTs within SLA.
• Ensure quality fiber splices with a slope of <0.25dB/km within segment.

Qualifications (Academic and Professional)

• BSC in Electronic/Electrical/Telecommunication Engineering or related field.
• Training in optical fibre technology.
• Higher Diploma in Electrical and Electronics Engineering.
• Certification in Fiber technology.

Experience

• Two years’ experience in fibre maintenance.
• Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues, and putting in place actions to address and improve network & service availability and quality.

Competencies

Technical Competencies

• Fibre optics maintenance tools and techniques.
• Microsoft Office.
• Customer focus.
• Planning and organizing.
• Troubleshooting.
• Must be able to work at height (certified), in confined spaces, and in all weathers.

Functional Competencies

• Team Work: Contributes actively to a working environment in which colleagues work co-operatively with each other, accepting collective responsibility. Teams achieve high standards of performance by continually reviewing objectives and priorities.
• Innovation: Is eager to develop new ideas and concepts for identifying better solutions to current and future problems. Creates a climate in which new approaches are not only welcomed but also expected from everyone in the organisation.
• Managing Risks: Review calculated risks after considering the potential organisational and stakeholder concerns; Identifies areas of potential risks and create backup plans for any contingency.
• Analytical Thinking: Comprehend and identify patterns or connections between situations that are not obviously related, and identify key or underlying issues in complex situations.