Hospitality and TourismFull-TimeMid-level(3-5 yrs)
Job Description
Role Overview
The Executive Housekeeper is responsible for leading the Housekeeping Department by developing and implementing departmental objectives in line with the Avenue Group’s company policies and procedures. This role ensures excellence in housekeeping sanitation, safety, comfort, and aesthetics for all hospital clients and guests.
Key Responsibilities
Operations Supervision: Oversee all housekeeping operations, including cleaning and maintenance, ensuring compliance with policies and standards.
Standards Maintenance: Responsible for the cleanliness, orderliness, and appearance of the entire hospital. Conduct regular inspections of all areas to ensure they meet the group's standards.
Asset Management: Maintain an accurate inventory of furniture, movable equipment, and fixed assets in patient areas and offices.
Supply Control: Inspect and approve supply requisitions, maintaining par stock, inventory control, and cost-control procedures for all materials.
Staff Management: Select, train, develop, and manage the performance of housekeeping staff. Schedule duties and ensure staff are properly uniformed.
Project Participation: Assist in the planning and execution of refurbishment and renovation projects, including the management of snag lists.
Budgeting: Prepare the annual departmental budget and manning guide, managing the department within budgetary guidelines.
Specialized Activities: Coordinate pest eradication activities and supervise horticultural/landscaping tasks.
Administration: Attend meetings, write reports, and manage administrative duties related to the housekeeping function.
Guest Services: Resolve guest complaints promptly and oversee the daily inspection of public areas and employee locker rooms.
Maintenance Coordination: Coordinate the preventive maintenance schedule for all non-clinical equipment and areas.
Requirements and Qualifications
Education: Higher Diploma or Bachelor’s degree in Hospitality or Hotel Management.
Experience: At least 3 years of experience in a housekeeping senior management position, ideally within a 4-star or 5-star hotel setting.
Technical Knowledge: Deep operational knowledge of housekeeping/laundry equipment and cleaning chemicals.
Soft Skills: Strong interpersonal and communication skills, attention to detail, result-oriented approach, and a focus on customer service.
Interested and qualified candidates should apply online via the Avenue Healthcare careers portal. You can access the application link here: https://www.myjobmag.co.ke/apply-now/1176466. Ensure your application is submitted by March 20, 2026.
