As an Enterprise Business Analyst – AI Enablement at Co-operative Bank of Kenya, you will be responsible for bridging the gap between business needs and intelligent technologies. Your primary focus will be identifying and translating AI and digital transformation opportunities into actionable business requirements and measurable outcomes. You will play a critical role in driving innovation, ensuring operational readiness, and facilitating the adoption of AI-enabled solutions across the organization.
Key Responsibilities
Identify and translate AI and digital transformation opportunities into clear business requirements, use cases, process improvements, and measurable business outcomes.
Conduct business case development, feasibility assessments, impact analysis, benefits tracking, and value realization activities for AI and transformation initiatives.
Collaborate with cross-functional teams to support AI solution design, testing, implementation, rollout, and adoption across the business.
Drive continuous improvement, stakeholder alignment, change management, and operational readiness for AI-enabled solutions.
Ensure all initiatives comply with governance, risk, audit, regulatory, and operational control requirements through proper documentation, traceability, and risk management.
Skills, Competencies and Experience
Strong capability in requirements elicitation, process analysis, business case development, stakeholder engagement, and benefits tracking.
Experience working across business, technology, operations, data, governance, compliance, and risk teams.
Strong analytical, facilitation, communication, and documentation skills with the ability to simplify complex concepts into practical business language.
A good understanding of digital delivery, systems integration, customer journeys, operational processes, and data-driven solution design.
Qualifications and Requirements
A Bachelor’s degree in Business, Information Technology, Information Systems, Statistics, Economics, Engineering, or a related field.
A minimum of 5 years’ relevant experience in Business Analysis, Process Improvement, Transformation, Digital Delivery, Product Delivery, or Analytics-Enabled Change within a complex organization.
A Master’s degree or Professional certification in Business Analysis, Agile Delivery, Product Ownership, Process Improvement, or Project Management will be an added advantage.
Exposure or training in AI, analytics, automation, process redesign, or data governance will be an added advantage.
How to Apply
Interested candidates who are passionate about solving business problems through innovation, data, and intelligent technologies are invited to join this transformation journey. Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number EBAAI/IID/2026 by 22nd May 2026.
How to Apply
Please forward your application enclosing a detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number EBAAI/IID/2026 by 22nd May 2026.
