Médecins Sans Frontières (MSF) is an international humanitarian-aid non-governmental organization best known for its projects in war-torn regions and developing countries facing endemic diseases.
Role Overview
The E-Health Medical Content Advisor at Médecins Sans Frontières (MSF) leads the development, governance, and continuous improvement of medical content within MSF Ubuntu digital health systems. The role ensures medical content complies with MSF intersectional standards, medical guidelines, and interoperability principles while strengthening health information systems, routine data governance, and evidence-based decision-making across country programs.
Tasks & Responsibilities
Strategic and Technical Leadership
- Lead the development, governance, and continuous improvement of medical content within MSF Ubuntu digital health systems.
- Define and maintain standardized medical indicators, datasets, metadata, clinical terminology, and reporting structures.
- Review requests for new medical content and determine technical feasibility, operational relevance, and alignment with organizational standards.
- Coordinate medical content validation and approval processes involving technical advisors and subject matter experts.
- Ensure medical content complies with MSF intersectional standards, medical guidelines, and interoperability principles.
- Collaborate with Data Science, Epidemiology, and Digital Health teams to strengthen health information systems and data governance.
- Contribute to organizational digital health strategy and innovation initiatives.
- Participate in the development of digital health policies, standards, and governance frameworks.
- Conduct medical data analysis at the portfolio level during planning and reporting cycles to support Ubuntu medical operational choices and programming priorities.
Program Support
- Provide technical support to country programs regarding the implementation and use of medical content within DHIS2 (Trackers/capture), EMRs, and other digital platforms.
- Maintain project-specific metadata according to changing program needs.
- Support system changes, testing, and deployment of medical content updates.
- Develop and maintain data collection guidance documents and metadata documentation.
- Provide expert advice on indicator definitions, reporting requirements, and data interpretation.
- Support the implementation of data quality improvement initiatives.
- Participate in software upgrades, user acceptance testing, and rollout of new system functionality.
- Coordinate annual reporting processes, including organizational indicators and strategic reporting requirements.
- Support programs in strengthening routine data use for monitoring, quality improvement, and evidence-based decision-making.
- Supporting Med-Ops cells and country programs in medical programming data analysis.
Data Governance and Analytics
- Support implementation of medical data governance frameworks.
- Promote standardization and harmonization of medical datasets across MSF Ubuntu programs.
- Develop dashboards, visualizations, and reporting tools that improve interpretation of medical data.
- Support analysis of routine health information for operational monitoring.
- Collaborate with Data Science and Epidemiology teams to improve data quality, completeness, and consistency.
- Support development of indicator frameworks for monitoring program performance.
Representation and Coordination
- Represent MSF Ubuntu within MSF intersectional Digital Health, DHIS2, and Health Information System Communities of Practice.
- Participate in technical working groups related to digital health, health information systems, and interoperability.
- Coordinate medical content development with advisors across technical disciplines.
- Collaborate with external partners, academic institutions, and software developers where appropriate.
- Represent MSF Ubuntu in digital health conferences, workshops, and technical meetings.
Capacity Building and People Management
- Support in establishing the E-health team in the upcoming years.
- Develop and maintain training materials on medical content and digital health systems.
- Deliver webinars, workshops, and user training on medical data collection, reporting, and data use.
- Mentor program teams on best practices in health information management.
- Support onboarding of new users and technical advisors.
Qualifications & Requirements
Education
- Medical Doctor, Registered Nurse, Clinical Officer, or other relevant health qualification (Essential).
- Master’s degree in Public Health, Health Informatics, Epidemiology, Digital Health, Health Information Systems, or related field (Essential).
Experience & Competencies
- Minimum 5+ years of progressively responsible experience in humanitarian or public health programs (Essential).
- Demonstrated experience developing, implementing, and working with DHIS2, Electronic Medical Records (EMRs), and/or Health Information Systems, including medical indicators, metadata, and reporting systems (Essential).
- Skilled in medical data management, analysis, and visualization (Essential).
- Strong knowledge of DHIS2 configuration and metadata, EMRs, data quality management, indicator development, and dashboard creation.
- Excellent fluency in spoken and written English (essential); French or Arabic is an advantage.
Conditions and Benefits
- Base Location: Nairobi, Kenya (or Johannesburg, South Africa).
- Contract: 3-year renewable, full-time contract.
- Annual Salary: EUR 31,216 at HQ Grade 9 with an annual increment of 2% every year up to a maximum of 10 years.
- Work-life balance financial benefit: EUR 620 to EUR 1,159/month for housing, utilities, transportation, etc.
- Additional Benefits: 25 days annual leave, 10% employer pension contribution, international medical & disability insurance, daily flexi-hours with 2 days remote work per week, relocation support, school fees allowance for eligible dependents, and annual home leave tickets.
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