The Digital Health Agency (DHA) is a government body dedicated to transforming healthcare delivery through the integration of cutting-edge digital technologies. Our mission is to enhance healthcare accessibility, improve patient outcomes, and ensure data security by developing and maintaining a comprehensive digital health ecosystem across Kenya.
About the Role
The Director of Digital Health and Informatics is a strategic leadership position responsible for steering the Agency's digital health strategy, overseeing the development of health information systems, and ensuring the seamless integration of technologies within the national healthcare framework. The role involves managing the complete lifecycle of digital health solutions, from design and deployment to maintenance and decommissioning.
Key Responsibilities
- Leading the development, implementation, and continuous review of comprehensive policies, strategies, and regulations for digital health services.
- Championing the exploration and strategic incorporation of cutting-edge technologies to enhance digital health solutions and Health Information Exchange (HIE) capabilities.
- Overseeing the complete lifecycle of digital health solutions including design, development, deployment, maintenance, and decommissioning.
- Ensuring the design and deployment of effective point-of-care solutions that integrate clinical decisions and support algorithms.
- Leading the development of comprehensive business processes, system requirements, user manuals, and technical documentation.
- Directing the design, development, and maintenance of health information exchange registries for centralized, interoperable systems.
- Establishing and implementing robust health information exchange protocols and data governance frameworks.
- Building and maintaining strategic partnerships with statutory authorities and stakeholders for seamless system integration.
- Implementing programs to safeguard data integrity, confidentiality, and adherence to quality dimensions across data collection processes.
- Overseeing the development of program-specific data analytics platforms, dashboards, and automated indicator reporting systems.
- Establishing guidelines and procedures for minimum health data reporting requirements and aggregate data elements.
- Facilitating the timely translation of data analysis findings into actionable insights for improved healthcare delivery.
- Monitoring and evaluating the performance, efficiency, and effectiveness of all digital health solutions and data collection systems.
- Conducting comprehensive gap analyses and audits of existing systems to identify improvement opportunities.
- Monitoring health registry utilization patterns to enhance functionality and user adoption.
- Identifying, assessing, and mitigating risks while ensuring confidentiality, integrity, and availability of all systems.
- Overseeing data protection impact assessments and implementing robust disaster recovery policies and procedures.
- Ensuring all digital health solutions comply with regulatory requirements and industry best practices.
- Developing user management protocols and maintaining a centralized support desk for query resolution.
- Designing and overseeing training curricula and programs to enhance user competency in digital health solutions.
- Facilitating smooth adoption of new systems through effective user support and training initiatives.
- Leading capacity building, professional development, and performance management for directorate staff.
- Ensuring optimal staffing levels and skill development to meet evolving digital health needs.
- Fostering a culture of continuous learning and innovation within the team.
- Implementing systematic monitoring and evaluation frameworks to assess system effectiveness and user satisfaction.
- Integrating industry best practices into the Agency’s work processes.
Requirements
- Cumulative period of fifteen (15) years cumulative work experience, five (5) of which should have been in the grade of Assistant Director and above, Digital Health and Informatics or in a comparable position.
- Bachelor’s degree in Health Information Technology, Health Records and Information Science, Health Systems, ICT, Medicine and Surgery, Dentistry, Pharmacy, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent.
- Master’s degree in Health Informatics, Health Information Systems, Health Records and Information Science, ICT, Epidemiology, Health Economics and Policy, Statistics, Biostatistics, Health Systems, Data Science and Analytics, or Computer Science.
- Registered and licensed by a recognized regulatory body where applicable.
- Membership to a relevant professional body and in good standing.
- Certificate in Leadership course lasting not less than four (4) weeks from a recognized institution.
- Proficiency in computer applications.
- Demonstrated merit and ability as reflected in work performance and results.
- Exhibited a thorough understanding of national goals, policies, objectives, and ability to relate them to management of the Digital Health and Informatics function.
Required Compliance Certificates
- Certificate of Good Conduct from Directorate of Criminal Investigation (DCI).
- Certificate of compliance from Higher Education Loans Board (HELB).
- Tax Compliance Certificate from Kenya Revenue Authority (KRA).
- Current Self Declaration form from Ethics and Anti-Corruption Commission (EACC).
- Certificate from Credit Reference Bureau (CRB).
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