The Digital Transformation Project Manager (PMII) leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business-focused, proficient project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption, and ultimately contribute to measurable business value.
The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time.
The role orchestrates delivery across the Delivery Centre of Excellence disciplines — Business Analysis, Quality Assurance, and Change & Adoption — while coordinating closely with wider GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external partners.
Key Accountabilities
Delivery Across the Value Chain
Manage project delivery across the Delivery CoE value chain, from validated intent through build, quality assurance, release, and operational readiness.
Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
Ensure project fundamentals are in place to support successful adoption and value realisation.
Enable effective collaboration between disciplines to ensure cohesive delivery.
Maintain delivery momentum by managing dependencies, risks, and key decisions.
Change & Adoption Enablement
Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
Support readiness planning including communications, training, and operational transition.
Ensure delivery outputs enable successful adoption and sustained ways of working.
Stakeholder Engagement & Governance
Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
Facilitate governance forums including Steering Committees and delivery reviews.
Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
Support informed decision-making through structured delivery insights.
Planning & Delivery Control
Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
Track progress and adjust plans where necessary to maintain delivery commitments.
Ensure adherence to Delivery CoE governance and project standards.
Ensure operational readiness and transition planning are incorporated into delivery.
Financial Stewardship
Manage project financials including budgeting, forecasting, and cost control.
Monitor financial performance and highlight variances early to protect investment value.
Support investment governance and value stewardship.
Risk & Issue Management
Identify and actively manage delivery, operational, and organisational risks.
Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
Ensure delivery risks impacting adoption or operational readiness are proactively addressed.
Vendor & Partner Coordination
Support sourcing activities including vendor evaluation and onboarding.
Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
Ensure vendor delivery aligns with Delivery CoE standards and governance.
Delivery Excellence & Continuous Improvement
Apply Delivery CoE standards, frameworks, and governance to ensure consistent delivery practices.
Champion the application of project standards and delivery approaches across our wider team and with business stakeholders.
Capture lessons learned and contribute to improving organisational delivery capability.
Contribution to the ongoing maturity of Delivery Centre of Excellence practices.
Qualifications & Certifications
Bachelor’s degree in Business, Information Technology, or a related discipline.
Recognised project management certification (PMP, PRINCE2 or equivalent).
Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
Change management certification desirable (PROSCI or equivalent).
Skills & Experience Required
Minimum of 5+ years’ experience, including at least 2–3 years managing IT projects or workstreams within complex delivery environments.
Demonstrated ability to lead delivery activities or workstream teams through moderately complex initiatives, maintaining alignment to strategic objectives and applying disciplined delivery practices across stakeholders and deliver practices.
Strong communication skills with the ability to clearly convey delivery status, risks, dependencies clearly to both technical and non-technical stakeholders.
Proven experience in engaging and collaborating with stakeholders, including business partners, delivery teams, and vendors to build effective working relationships.
Solid understanding of organisational change and adoption considerations, with experience supporting successful implementation and transition into operations.
Experience applying project standards, frameworks, and governance, with the ability to learn, adapt, and continuously improve delivery practices.
Ability to support delivery across the project lifecycle, from initiation and planning through execution and readiness for adoption.
Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
Ability to operate effectively in complex, matrixed organisations and coordinate cross-functional delivery teams.
Strong problem-solving capability with a structured approach to planning, risk management, and delivery governance.
