The Digital Transformation Project Manager leads the delivery of strategic digital initiatives within the Delivery Centre of Excellence of the Global Technology & Digital Solutions division of World Vision. This business-focused experienced project management role ensures that approved business investments are translated into value-led, usable digital capabilities that enable business-led change and adoption and ultimately contribute to measurable business value. The Digital Transformation Project Manager leads delivery across the full value chain — from approved intent and validated requirements through build, quality assurance, release, and operational readiness — enabling the business to realise sustained outcomes over time.
Key Responsibilities
Delivery Across the Value Chain
- Manage project delivery across the Delivery Center of Excellence (CoE) value chain, from validated intent through build, quality assurance, release, and operational readiness.
- Orchestrate delivery across Business Analysis, Engineering, Quality Assurance, and Change & Adoption.
- Ensure project fundamentals are in place to support successful adoption and value realisation.
- Enable effective collaboration between disciplines to ensure cohesive delivery.
- Maintain delivery momentum by managing dependencies, risks, and key decisions.
Change & Adoption Enablement
- Enable and support business-led Change & Adoption activities to ensure delivered capabilities are ready for adoption.
- Ensure change and adoption activities are integrated into delivery plans, milestones, and timelines.
- Support readiness planning including communications, training, and operational transition.
- Ensure delivery outputs enable successful adoption and sustained ways of working.
Stakeholder Engagement & Governance
- Serve as the central coordination point for delivery stakeholders ensuring clarity of roles and expectations.
- Facilitate governance forums including Steering Committees and delivery reviews.
- Provide transparent reporting on delivery progress, risks, dependencies, and trade-offs.
- Support informed decision-making through structured delivery insights.
Planning & Delivery Control
- Develop and maintain integrated delivery plans covering scope, milestones, dependencies, resourcing, and forecasts.
- Track progress and adjust plans where necessary to maintain delivery commitments.
- Ensure adherence to Delivery CoE governance and project standards.
- Ensure operational readiness and transition planning are incorporated into delivery.
Financial Stewardship
- Manage project financials including budgeting, forecasting, and cost control.
- Monitor financial performance and highlight variances early to protect investment value.
- Support investment governance and value stewardship.
Risk & Issue Management
- Identify and actively manage delivery, operational, and organisational risks.
- Facilitate resolution of complex issues through structured analysis and collaborative decision-making.
- Ensure delivery risks impacting adoption or operational readiness are proactively addressed.
Vendor & Partner Coordination
- Support sourcing activities including vendor evaluation and onboarding.
- Coordinate vendor contributions to ensure alignment with delivery milestones and outcomes.
- Ensure vendor delivery aligns with Delivery Center of Excellence (CoE) standards and governance.
Delivery Excellence & Continuous Improvement
- Apply Delivery Center of Excellence (CoE) standards, frameworks, and governance to ensure consistent delivery practices.
- Coach and guide wider delivery teams in applying project standards and delivery practices.
- Support less complex initiatives by coaching others in applying project standards and delivery approaches.
- Capture lessons learned and contribute to improving organisational delivery capability.
Qualifications & Experience
- Bachelor’s degree in Business, Information Technology, or a related discipline.
- Recognised project management certification (PMP, PRINCE2 or equivalent).
- Minimum of 7+ years’ experience, including at least 4 years managing complex IT projects.
- Proven ability to lead delivery teams through complex initiatives, maintaining alignment to strategic vision, reinforcing high delivery standards, and ensuring disciplined execution across multiple stakeholders, dependencies, and delivery phases.
- Strong communication skills with the ability to convey complex delivery information clearly to both technical and non-technical stakeholders.
- Proven stakeholder engagement capability, building trusted relationships with sponsors, business leaders, delivery teams, and vendors.
- Strong understanding of organisational change and adoption practices, with experience enabling successful implementation.
- Broad exposure to enterprise IT landscapes including applications, integration, infrastructure, data, and cloud environments.
- Agile or hybrid delivery certification (Scrum, Disciplined Agile, SAFe or equivalent) preferred.
- Change management certification desirable (PROSCI or equivalent).
How to Apply
Interested and qualified candidates should apply online via the World Vision career portal: https://www.myjobmag.co.ke/apply-now/1216984.
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