Cytonn Investments is seeking a highly motivated and analytical individual for a Digital Payments Internship. Cytonn is an investments and real estate company focused on offering alternative investment solutions to global and local institutional investors. This internship is designed for candidates passionate about the evolving fintech landscape and eager to contribute to the development of innovative payment solutions. The intern will be involved in extensive research, analysis of existing payment infrastructures, and the integration of emerging technologies to improve financial accessibility and efficiency.
Responsibilities
Conduct research on local and global payment ecosystems, including banks, fintechs, and emerging solutions.
Analyze local and international payment processes (including M-Pesa, card networks, crypto, stable coins, and cross-border remittances), identify key inefficiencies and gaps, and evaluate how stable coins can integrate with existing infrastructure to improve speed, cost, and accessibility.
Assist with partner and merchant requirements: KYB/KYC documentation, due diligence questionnaires, and compliance checks.
Engage both internal stakeholders and external partners to align operational requirements and pain points with available market solutions and capabilities.
Document findings, process flows, and potential solution approaches.
Support the development of business cases for new payment solutions or improvements.
Contribute to ongoing improvements in payment processes and infrastructure.
Track industry trends and innovations in payments and financial services.
Collaborate with system analysts and technical teams to translate research into actionable insights.
Perform any other duties that will be assigned from time to time.
Requirements
Have attained at least a B+ in KCSE (or its equivalent).
Have graduated or are expecting to graduate with at least a Second Class Upper Honors (or its equivalent).
Experience or familiarity with digital payments ecosystem is a strong added advantage.
Have a high tolerance for constructive criticism of their work.
Strong research, analytical, and problem-solving skills.
Good communication skills with the ability to engage both technical and non-technical stakeholders.
Curious, proactive, and willing to learn about financial systems and payments.
Understanding of financial services, payments, or fintech is an added advantage.
Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Interested and qualified candidates should apply online through the Cytonn careers portal at https://careers.cytonn.com. Alternatively, you can apply via the redirected link: https://www.myjobmag.co.ke/apply-now/1190683. Ensure your application is submitted before the deadline on April 13, 2026.
