Depot Supervisor

Key Responsibilities

Outlet Coverage and Sales

• Visit the outlets on your route as often as your manager has set out in the route plan, and keep strong relationships with outlet managers.
• Check stock on every visit, give early warning of shortages or excess, and arrange resupply so outlets do not run out during planting.
• Step in when needed to sell Evergrow at the outlets.

Keeping Promoters Accountable

• Make sure each promoter shows up for work, pitches Evergrow to every walk-in farmer, and captures lead and customer data correctly.
• Review each promoter’s attendance, pitching, and data entry on every visit, coach where needed, and report repeat poor performers to the Area Sales Manager.

Building and Motivating the Promoter Team

• Recruit, onboard, and train new promoters on Evergrow, pitching, and data entry.
• Keep promoters motivated and their skills fresh through regular sales coaching and refresher training.

Solving Problems at the Outlet

• Handle problems that come up, including farmer complaints and outlet management complaints, and solve them on the spot where you can.
• Escalate any problem you cannot solve to the Area Sales Manager, with a clear description of the issue and what you have already tried.

Reporting

• Record and report outlet sales every week, with clear notes on what is working, what is stuck, and where help is needed.

Qualifications and Experience

• A diploma or degree in agriculture, agribusiness, sales, or marketing; strong sales experience can stand in place of formal study.
• Able to supervise, recruit, train, and motivate a team of promoters, including managing poor performance.
• Good at solving problems calmly, handling farmer and outlet complaints, and knowing when to escalate.
• Willing to travel the route most days by public transport; able to keep simple records and send clear weekly reports.
• Speaks the local language of the route plus Swahili or English.
• Honest, organised, and able to work with little daily supervision.