Transport and LogisticsFull-TimeMid-level(3-5 yrs)
Job Description
About the Role
Highlands Drinks Limited, a leading Kenyan company manufacturing and marketing non-alcoholic beverages with a history spanning 69 years, is seeking a Depot Supervisor. The Depot Supervisor will oversee and manage daily depot activities, ensure smooth receipt, storage, and dispatch of products, and coordinate fleet and inventory activities. The role is critical in driving operational efficiency, enforcing safety standards, leading the team, and ensuring excellent customer service.
Key Responsibilities
Depot Operations
Manage daily depot activities to ensure smooth receipt, storage, and dispatch of products.
Coordinate loading and offloading activities.
Ensure all customer orders are dispatched accurately and on time.
Monitor depot productivity and implement process improvements.
Inventory Management
Maintain accurate stock records and reconcile physical inventory with system records.
Conduct daily, weekly, and monthly stock counts.
Investigate stock variances and implement corrective actions.
Ensure FIFO/FEFO principles are followed where applicable.
Fleet Coordination
Coordinate vehicle loading schedules with transport planners.
Ensure trucks are dispatched on time.
Monitor vehicle turnaround times.
Report vehicle breakdowns or operational delays.
Safety, Health & Environment
Enforce compliance with health and safety regulations.
Conduct daily toolbox talks.
Ensure proper housekeeping within the depot.
Report and investigate accidents, incidents, and near misses.
Ensure proper use of PPE by all staff and visitors.
Staff Supervision
Supervise depot operators, loaders, and support staff.
Prepare duty rosters.
Monitor attendance and discipline.
Conduct performance reviews and coach team members.
Customer Service
Resolve customer delivery issues promptly.
Coordinate urgent deliveries with Sales and Customer Service.
Handle customer complaints relating to depot operations.
Documentation & Compliance
Ensure accurate completion of Delivery Notes, Gate Passes, Stock Transfer Notes, Goods Received Notes (GRNs), and Vehicle Checklists.
Maintain proper filing of depot records.
Support internal and external audits.
Cost Control
Monitor depot operating expenses.
Minimize product losses and damages.
Improve loading efficiency.
Key Performance Indicators (KPIs)
OTIF (On-Time In-Full) deliveries
Inventory accuracy (%)
Stock losses/damages
Vehicle turnaround time
Fuel Management
Loading productivity
Depot operating cost
Safety incidents (Target: Zero Lost Time Incidents)
Customer complaints
Audit compliance score
Team attendance and productivity
How to Apply
Interested and qualified candidates should apply online via the Highlands Drinks Limited recruitment portal by clicking the link below:
