At Nabo Capital, customer excellence is not just a department; it is the frontline of our credibility. As a Customer Excellence Intern, you won't just respond to clients; you will represent the standard. This is not a "pick up calls and follow a script" role. It is where trust is built and first impressions are formed. You will be the first voice our clients hear, a calm presence when questions arise, and the bridge between intention and execution.
You will work across calls, digital platforms, and internal teams, ensuring that every interaction feels clear, compliant, and human. In the process, you will gain rare exposure to regulated markets, real investors, and the discipline behind great financial institutions.
Responsibilities
Represent the firm's standard of excellence across all communication channels (calls, digital platforms).
Act as the primary point of contact for clients, providing a calm and professional presence.
Bridge the gap between client intention and execution by coordinating with internal teams.
Ensure all client interactions are clear, compliant, and human-centric.
Learn and apply the operational discipline required for world-class client experiences in financial services.
Requirements
Qualification: BA/BSc/HND degree.
Attention to Detail: High level of accuracy and a deep understanding that details matter.
Mindset: Curious and serious about learning world-class client experience strategies.
Interpersonal Skills: Ability to handle complex inquiries with professionalism and respect.
Professionalism: Commitment to maintaining the standard of a high-tier financial institution.
How to Apply
Apply now via jobs@nabocapital.com or share with someone who would be a strong fit.
How to Apply
Apply now by sending your application via email to jobs@nabocapital.com. You can also share the opportunity with others who might be a strong fit for the role.
