Crew Scheduling Officer

Duties and Responsibilities

• Prepare and manage daily, weekly, and monthly crew schedules and rosters.
• Assign crew members to flights in accordance with operational requirements and regulatory guidelines.
• Adjust rosters to accommodate operational changes, including delays, cancellations, and crew unavailability.
• Ensure crew duty and rest periods comply with aviation authority regulations and company policies.
• Maintain accurate crew scheduling records for audits, inspections, and compliance purposes.
• Monitor crew qualifications, licences, certifications, and training validity.
• Serve as the primary point of contact for crew scheduling inquiries and roster changes.
• Coordinate with Operations Control and Training departments to ensure optimal crew availability.
• Respond promptly to operational disruptions and reassign crew to minimise operational impact.
• Update and maintain crew rosters using crew management and scheduling systems.
• Generate reports on crew utilisation, overtime, attendance, and regulatory compliance.
• Track leave requests, sick leave, and other crew absences to ensure adequate staffing levels.

Requirements and Qualifications

• Must possess a valid flight operations licence (either a dispatch or flight crew licence).
• Experience in aviation administration or a related role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and training management systems.
• Good knowledge of aviation regulatory requirements (e.g., ICAO, IATA, KCAA).
• Must have a minimum mean grade of C+.
• Must possess at least a BA/BSc/HND qualification.