Role Overview
The Credit Evaluation Manager (Credit Card) is responsible for appraising borrower information to determine their ability to service loans in strict adherence to the bank's lending policy. This involves detailed financial analysis, credit risk assessment, and the development of credit templates and models. The role also oversees the strategic management of the credit card portfolio, including scorecard monitoring, limit management, and collaboration with fraud and collections teams to maintain portfolio health.
Key Responsibilities
Processes & Evaluation
- Appraise borrower information and financial statements to determine loan serviceability using analysis templates (i-apply).
- Ensure adherence to KYC requirements, including call-backs on employment letters and statement verification.
- Conduct thorough assessments of credit requests, preparing spreadsheets and financial models.
- Evaluate payment capacity and collateral adequacy.
- Monitor economic trends and risk ratings to apply them in the appraisal process.
- Identify policy exceptions or breaches and recommend adequate mitigants.
- Approve, refer, or decline credit requests within the Delegated Authority Mandate.
- Develop templates to guide the credit process and address audit queries.
- Monitor turnaround times for all credit requests.
Strategic Management
- Establish and review credit card underwriting requirements.
- Manage acquisition, behavior, and fraud scorecards.
- Oversee credit line increases and decreases.
- Monitor delinquency trends, including roll rates and flow rates.
- Segment the credit card portfolio and perform risk analytics.
- Coordinate with collections on early-stage past-due accounts and fraud teams to prevent card fraud.
- Support the product team during new card launches and manage risk-based pricing models.
- Ensure compliance with Central Bank of Kenya (CBK) guidelines and manage portfolio audits.
Financial & Performance Management
- Support Relationship Managers/Officers in achieving income targets (Interest and Non-interest income).
- Ensure the correct charges are applied and excesses are fully provided.
- Manage office costs and cross-sell bank products to maximize revenue.
People & Business Interface
- Act as the interface between the business units and the credit department.
- Provide feedback to business teams regarding application quality and areas for improvement.
- Support branches in packaging credit proposals for faster approval.
- Generate reports on processed and declined loans to aid decision-making.
Skills, Experience, and Qualifications
Qualifications
- University Degree in a business-related field (Economics, Commerce, or Business Administration).
- Professional qualifications in Credit Management, Accounting (CPA K), or Banking (AKIB).
- At least 4 years of experience in banking and financial analysis, with a minimum of 2 years specifically in a credit department or credit-related area.
Key Competencies
- Deep knowledge of Bank Credit policies and CBK Prudential Guidelines.
- Strong financial analysis skills with the ability to interpret complex statements.
- Proficiency in computerized financial analysis applications.
- Thorough understanding of economic sectors and investment opportunities.
- Excellent written and verbal communication and presentation skills.
- High level of personal ethics and integrity.
- Goal-driven and results-oriented mindset.
How to Apply
Interested and qualified candidates should apply online via the HF Group portal on MyJobMag. Visit https://www.myjobmag.co.ke/apply-now/1156398 to submit your application.
