Communications and IT Representative

Key Responsibilities

• Manage and update the company website, ensuring content is current and functional.
• Create engaging content, including graphics, photos, videos, and marketing materials.
• Manage the company's social media platforms and execute digital campaigns.
• Maintain and administer the CRM portal, ensuring accurate customer data and system functionality.
• Capture and edit photographs and videos for marketing and corporate communications.
• Track customer feedback and prepare reports to support service improvement.
• Perform basic website and CRM coding, troubleshooting, and system updates.
• Monitor website, CRM, and social media performance and provide regular reports.
• Support branding and communication initiatives across the organization.

Requirements

• Bachelor's Degree in Communications, Information Technology, Digital Marketing, Graphic Design, Computer Science, or a related field.
• At least 3 years' relevant experience in digital communications, website management, or digital marketing.
• Experience managing websites, CRM systems, and social media platforms.

Required Skills

• Graphic design (Canva, Adobe Creative Suite or similar).
• Photography and videography.
• Basic video editing.
• Website coding (HTML/CSS or CMS platforms such as WordPress).
• CRM management.
• Excellent written and verbal communication skills.