Hospitality and TourismFull-TimeMid-level(3-5 yrs)
Job Description
Our client is seeking a dynamic and experienced Club Manager to oversee the daily operations of a vibrant hospitality establishment in Siaya County. The ideal candidate will be responsible for ensuring exceptional customer service, efficient operations, and overall profitability of the club. The role demands a leader who can balance administrative duties with hands-on management on the floor.
Responsibilities and Duties
Daily Operations: Oversee the day-to-day operations of the club, ensuring smooth service delivery across all departments.
Staff Management: Supervise staff members, including recruitment, training, scheduling, and regular performance evaluations.
Customer Excellence: Maintain high standards of customer service and handle any feedback or complaints in a professional manner.
Stock & Inventory: Monitor inventory levels, manage procurement, and oversee stock control for food, beverages, and other supplies.
Revenue Growth: Develop and implement effective sales and marketing strategies to drive revenue.
Regulatory Compliance: Ensure all operations comply with health, safety, and licensing regulations.
Financial Oversight: Prepare and manage budgets, generate financial reports, and implement cost control measures.
Event Coordination: Organize events, promotions, and entertainment activities to enhance the customer experience.
Facility Maintenance: Maintain the cleanliness, ambiance, and overall standards of the club premises.
Requirements and Qualifications
Diploma in Hospitality Management or a related field (BA/BSc/HND preferred).
3–5 years of experience in the hospitality industry, preferably within a club, bar, or restaurant setting.
Proven experience in a supervisory or management role.
Strong leadership, team management, and interpersonal skills.
Excellent communication and customer service abilities.
Proficiency in financial management and budgeting.
In-depth knowledge of health, safety, and licensing regulations.
Flexibility to work evenings, weekends, and public holidays.
Immediate availability to start.
How to Apply
Interested and qualified candidates should submit their application online through the CDL Human Resource portal on Zoho Recruit. Please follow the link below to apply:
Apply for Club Manager
How to Apply
Interested and qualified candidates should apply online via the CDL Human Resource portal on cdl.zohorecruit.com. You can access the application page directly here: https://www.myjobmag.co.ke/apply-now/1212519