Our client, a reputable hotel, is seeking a dynamic and results-oriented Business Development Officer (BDO) to drive revenue growth and strengthen market presence. The successful candidate will be responsible for executing sales and marketing strategies, building strategic partnerships, and identifying new business opportunities to support long-term growth.
Core Duties and Responsibilities
Design and execute integrated sales and marketing strategies.
Manage all communications and ensure a high-quality experience before, during, and after engagement.
Maintain relationships with community organizations, businesses, and vendor providers to build partnerships and referral networks.
Conduct market research to identify emerging market trends and new revenue opportunities.
Lead digital marketing efforts, including social media, email campaigns, and website content.
Collaborate with internal teams to develop and implement customer-centric initiatives and solutions.
Train and supervise the client service and marketing team to achieve departmental goals.
Monitor competitor activities and provide insights to improve market positioning.
Manage the marketing budget and ensure cost-effective use of resources.
Create reports on marketing and business development activities and outcomes.
Oversee the production of marketing materials and ensure brand consistency.
Formulate and execute business development plans to expand services.
Analyze marketing and business development performance metrics and adjust strategies as needed.
Collaborate with the management team to align marketing efforts with overall business objectives.
Maintain up-to-date knowledge of industry regulations and standards (including healthcare and service industry standards where applicable).
Work closely with the customer service team to enhance client/guest satisfaction and retention.
Identify and pursue new business opportunities within the regional market, including partnerships and strategic alliances.
Develop and execute innovative strategies to expand client base, visibility, and market penetration.
Build and maintain strong relationships with existing clients to ensure exceptional satisfaction and retention.
Monitor and optimize Key Performance Indicators (KPIs) to track progress.
Maintain and manage customer databases, communication schedules, and compliance with SLAs.
Perform other administrative or strategic tasks as assigned by management.
Job Specifications and Qualifications
Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
At least 5 years of relevant experience in the same or similar role.
Proven track record of successful marketing campaigns and business development initiatives.
Key Competencies
Strong leadership and team management skills.
Excellent communication and negotiation abilities.
Strategic thinking with strong analytical skills.
High level of professionalism and integrity.
Results-driven with a proactive approach.
Innovative mindset with strong market awareness.
How to Apply
Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as the subject of the email.
How to Apply
Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position (Business Development Officer) as the subject of the email.
