The Business Development Officer, Bancassurance, will be responsible for driving the implementation of the bancassurance sales strategy, growing revenue, and ensuring high customer satisfaction and retention through effective relationship management, cross-selling, and operational excellence.
Responsibilities
Identify and exploit cross-selling opportunities to increase Bancassurance revenue.
Build and maintain strong customer relationships to ensure renewals and referrals.
Onboard non-bank clients and ensure financed clients’ assets are insured.
Collaborate with branches and credit teams to expand insurance product distribution.
Maintain at least 85% policy renewal retention and grow a clean Insurance Premium Financing (IPF) book.
Track, analyze, and improve sales performance, conversion rates, and customer feedback.
Ensure timely and accurate policy issuance, endorsements, and premium collection.
Support reconciliation of premiums, IPF repayments, and commissions.
Provide training and product awareness to branches to drive business growth.
Monitor daily production, manage debtors, and execute other administrative duties as assigned.
Qualifications and Experience
Bachelor’s degree in Marketing, Insurance, Economics or other business-related disciplines.
Progress towards Diploma in Insurance (ACII or AIIK) (at least 3 papers or equivalent).
At least three (3) years’ experience in the insurance industry, with demonstrated success in insurance sales and business development.
Competencies and Skills
Strong sales and relationship management skills.
Attention to detail and operational accuracy.
Analytical mindset for tracking performance and recommending improvements.
Ability to collaborate across departments and drive business growth.
Customer, market, and competitor understanding.
Knowledge of insurance industry and concepts.
Knowledge of insurance regulatory requirements.
Knowledge of medical underwriting processes, procedures, and concepts.
Interested and qualified candidates should apply by visiting the application link: Apply via Microsoft Forms. Ensure you complete the application before the deadline on April 7, 2026.
