We are recruiting on behalf of our client, a premium bridal boutique specializing in luxury wedding gowns sourced from the United States and Europe.
The client is seeking an experienced, polished, and results-driven professional who can not only excel in bridal sales but also provide leadership support and assist in the day-to-day management of the showroom. This position is ideal for a mature sales professional who enjoys working with brides, delivering exceptional customer experiences, driving revenue growth, and contributing to business continuity in a dynamic luxury retail environment.
Candidates with strong leadership abilities and management potential will have an opportunity to earn a higher starting salary and play a key role in supporting showroom operations.
Key Responsibilities
Bridal Sales & Customer Experience
Guide brides through the selection of wedding gowns and bridal accessories.
Deliver a premium and memorable customer experience throughout the bridal journey.
Achieve and exceed showroom sales targets.
Build and maintain long-term client relationships.
Follow up on inquiries, appointments, and customer leads.
Showroom Operations & Leadership Support
Support the management of daily showroom operations.
Assist in coordinating staff activities and ensuring smooth business operations.
Maintain showroom presentation, merchandising, and product display standards.
Support business continuity in the absence of senior management.
Assist in implementing sales strategies and customer service standards.
Marketing & Client Engagement
Handle customer communication through phone, email, WhatsApp, and social media platforms.
Support social media engagement and digital marketing initiatives.
Participate in promotional campaigns and client outreach activities.
Build brand visibility and contribute to lead generation efforts.
Requirements & Qualifications
Minimum 2 years of experience in sales, luxury retail, customer service, or a customer-facing role.
Diploma qualification.
Proven ability to achieve sales targets and close sales confidently.
Strong leadership and organizational skills.
Excellent spoken and written English.
Well-groomed, polished, and highly presentable.
Strong interpersonal and communication skills.
Ability to manage high-value clients professionally.
Experience in bridal, fashion, beauty, luxury retail, or hospitality is highly desirable.
Basic digital marketing and social media management skills.
Mature, responsible, and customer-focused attitude.
