Retail and Consumer GoodsFull-TimeMid-level(3-5 yrs)
Job Description
As a Branch Manager for Designer Perfumes, you will lead the retail operations for a luxury fragrance store. The primary focus is to drive sales growth, manage a high-performing team, and ensure the delivery of exceptional customer service in line with premium brand standards. The role involves overseeing daily operations, managing inventory, and maintaining the financial integrity of the branch while fostering long-term client relationships.
Responsibilities
Achieve and exceed monthly and annual sales targets through data-driven revenue analysis and the implementation of effective growth strategies.
Deliver exceptional, high-end customer service and build long-term client relationships while maintaining a luxury store ambiance.
Lead, supervise, and motivate the sales team through regular coaching, performance appraisals, and technical training on fragrance notes.
Manage comprehensive inventory controls, including regular stock counts, reconciliation, and strict loss prevention protocols.
Oversee daily branch operations and enforce full compliance with company policies, health, and safety standards.
Execute visual merchandising and store organization in accordance with premium brand guidelines and promotional calendars.
Manage financial integrity by overseeing all cash handling, banking procedures, and operational cost controls.
Produce detailed daily, weekly, and monthly performance reports covering sales, inventory, and administrative metrics.
Coordinate with procurement and marketing teams to ensure stock availability and successful execution of brand promotions.
Monitor market trends and gather customer feedback to proactively adjust product mix and service delivery.
Requirements
Degree or Diploma in Business, Sales, or Marketing.
3-5 years of retail experience, with a preference for experience in perfumes or luxury goods.
Proven experience in retail team management.
Proficiency in sales analysis, inventory management, and POS systems.
Strong leadership, communication, and interpersonal skills.
Customer-focused with a proactive, problem-solving mindset.
Sharp attention to detail and decision-making ability.
Knowledge of fragrance families and trends is an advantage.
Flexibility to work weekends and holidays as required.
How to Apply
Send your CV to jobs@peoplelink.co.ke with "Branch Manager (Designer Perfumes)" as the subject line.
How to Apply
Interested and qualified candidates are invited to send their updated CV to jobs@peoplelink.co.ke. Ensure the subject line of your email is "Branch Manager (Designer Perfumes)".
