Business DevelopmentFull-TimeJunior-level(1-2 yrs)
Job Description
Role Overview
As one of the largest insurers and financial services companies in East Africa, ICEA Lion Group is seeking an Associate II: Business Development based in Nanyuki. The position is responsible for cultivating strategic partnerships with intermediaries, spearheading revenue growth, and executing market outreach activities to drive business objectives.
Roles and Responsibilities
Cultivate robust strategic partnerships and relationships with assigned intermediaries.
Efficiently navigate the sales cycle and maintain a value-driven service approach.
Implement optimal Client Relationship Management practices to meet business objectives.
Track and report performance against agreed sales and retention targets.
Spearhead revenue growth by overseeing daily sales activities of assigned intermediaries.
Keep clients informed about both new and existing products.
Collaborate with various departments to ensure seamless and timely service delivery to clients/intermediaries.
Develop and promptly deliver quotations and tender documents to clients/intermediaries.
Contribute to departmental planning and budgeting processes as needed.
Ensure compliance with credit control policies through cash and carry and debt collection initiatives.
Foster intermediary engagement through visits, performance reviews, support, training, and motivation to drive business growth.
Organize and execute market activations and outreach events in strategic locations through visits or alternative methods.
Monitor competitor activity and identify opportunities/threats arising from such activities.
Operational Procedures
Ensure that proposal forms and all relevant client documentation contain all the relevant personal details of the proposer.
Ensure strict adherence to practices, procedures, and policy stipulated in the Market Outreach operations manual, including the Code of Ethics.
Complete customer care feedback forms during visits to brokers, agents, and direct clients and liaising with supervisors (Deputy Manager, BD) about operational issues raised by clients.
Ensure all intermediaries are fully licensed to trade.
Learning and Growth
Continue to build personal skill set by participating in in-house programs (including e-learning), customer-related courses, and seminars as deemed necessary to expand product and system knowledge.
Qualifications and Experience
A minimum of a business degree in a related field; additional qualifications in sales and marketing would be an added advantage.
Training on sales and marketing.
Professional qualification(s) in insurance (e.g. ACII, FCII or equivalent) considered an added advantage.
2 years’ experience in Retail or B2C sales and marketing preferably in the financial services industry.
