As the Project Assistant Coordinator, you will be responsible for overseeing the project function and ensuring projects are delivered on time from inception to completion while meeting all project objectives. Your role also involves providing back-office support, reporting, communication, and client relationship management under the guidance of the Project Coordinator Lead.
Key Responsibilities
Support site meeting preparation – organize site meetings, prepare agendas, take minutes, and follow up on action items.
Documentation and reporting – help compile project status reports and maintain up-to-date project documentation under the guidance of the Project Coordinator.
Track tasks and follow up on deadlines with team members to ensure timely completion.
Track equipment and material usage and help coordinate deliveries to project sites.
Update project timelines and calendars, notifying relevant stakeholders of any changes.
Maintain communication and updates to internal teams and assigned clients.
Support conducting quality checks and compiling findings for review by the Project Coordinator.
Assist in coordinating transport and supporting documentation for travel or site access.
Identify and report potential project risks or delays to the Project Coordinator.
Ensure safety and security protocols are followed on project sites.
Continuously learn about security systems and project management practices.
Identify process improvements.
Attend meetings as required.
Stay updated on industry trends, emerging technologies, and customer support best practices.
Team supervision and communication on work allocation.
Manage all client communication and correspondence.
Coordinate with relevant departments for work operations.
Report and monitor ongoing activities.
Lead team meetings or huddles.
Qualifications
Bachelor’s degree in engineering (electrical, electronics, or mechanical) or a related technical field.
Basic proficiency in AutoCAD or similar design software; willingness to improve through training.
Familiarity with electronic security systems (CCTV, access control, alarms) is an added advantage.
Competence in using project management tools (e.g., MS Project, Trello, or Excel).
3-4 years of experience in a technical or project support role, preferably in security systems or construction.
Candidates must have been in their current role for more than two (2) years (mandatory requirement).
Skills & Competencies
Exposure to site work and coordination of technical teams is desirable.
Strong organizational and time management skills.
Good communication and interpersonal abilities.
Detail-oriented with a proactive approach to problem-solving.
Ability to follow instructions and work collaboratively with cross-functional teams.
Knowledge of customer support best practices, including customer-centricity, empathy, and active listening.
