The Assistant Medical Underwriter is responsible for the assessment and determining terms for medical risks. This role involves managing new and existing risks to ensure they are adequately rated and commensurate with the terms and conditions advised and endorsed to retain the profitability of the medical portfolio.
Principal Accountabilities
Underwriting Role
Assess new and existing risks to ensure they are adequately rated and commensurate with the terms and conditions advised to retain the profitability of the medical portfolio.
Provide competitive quotations to all customers promptly within the set standards.
Manage membership additions and cancellations.
Perform scheme setup, benefits setup, and membership updates in the system.
Ensure timely and accurate debiting of premiums and cover conditions, ensuring documentation complies with set standards and procedures.
Ensure medical insurance cards are issued in an efficient, timely, and accurate manner.
Prepare and send renewal notices within stipulated timelines and coordinate follow-up on renewals to achieve renewal targets.
Ensure policy endorsements and documents are accurate and made within service standards, ensuring timely dispatch.
Train various stakeholders on company products for increased knowledge and business growth.
Monitor scheme loss ratios and adjust renewal terms accordingly.
Assist with business acquisition through follow-ups on quotes and intermediary visits.
Ensure business is booked according to the company’s credit policy and follow up on payment plans.
Customer Service
Continuously monitor the outpatient fund and check on prudent utilization of cover, reporting any anomalies noted and ensuring timely invoicing for top-ups.
Provide benefit utilization reports as per the standards of service set out in the customer charter.
Provide timely feedback to client queries and concerns as per service charter provisions.
Maintain client and intermediary relationships through visits.
Qualifications and Experience
Academic Qualification: Bachelor’s degree in Actuarial Science or Statistics from a recognized University.
Experience: Entry Level to 6 months of experience.
Knowledge: Understanding of the insurance industry.
How to Apply
Interested and qualified candidates should apply through the PACIS Insurance application portal or visit the company website to submit their application.
