Assistant Director, Corporate Communications

The Social Health Authority (SHA) is a State Corporation established under the Social Health Insurance Act, 2023, mandated to provide financial risk protection for Kenyan residents by facilitating equitable access to quality healthcare. SHA is responsible for administering the Social Health Insurance Fund, Primary Healthcare Fund, and Emergency, Chronic, and Critical Illness Fund. The Assistant Director, Corporate Communications will support the development and implementation of the SHA’s corporate communication and public affairs strategy by coordinating internal and external communication initiatives, managing stakeholder engagement, enhancing the Authority’s public image, and ensuring timely dissemination of accurate information.

Key Responsibilities

• Strategy Development: Develop comprehensive public affairs and communications strategies.
• Media Management: Manage the Authority’s relationship with the media and provide professional assistance in media relations.
• Branding: Design and approve corporate materials and branding while reviewing the Authority’s corporate image.
• Stakeholder Engagement: Foster stakeholder relations and ensure appropriate feedback mechanisms are in place.
• Public Functions: Coordinate all of the Authority's public functions, advertising, and publicity efforts.
• Content Creation: Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletters, and social media content.
• Internal Standards: Supervise research, development, and implementation of communication strategies, standards, and practices organization-wide.
• Knowledge Management: Establish a knowledge base management system to facilitate continuity and maintain all public affairs and communications records.
• Crisis Communication: Take the lead in emergency and disaster management communication.
• Leadership: Lead and manage a high-performing team to achieve organizational objectives.

Qualifications, Skills and Experience Required

• Minimum of twelve (12) years’ cumulative work experience, with at least three (3) years at the level of a Principal Officer or in a comparable position in the public or private sector.
• Bachelor’s degree in Public Communication, Public Relations, Mass Communication, or an equivalent qualification.
• Master’s degree in Public Communication, Public Relations, Mass Communication, or an equivalent qualification.
• Management course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.
• Membership to a professional body (where applicable) and in good standing.
• Demonstrated merit and ability as reflected in work performance and results.
• Fulfillment of the requirements of Chapter Six of the Constitution of Kenya.

How to Apply

Interested and qualified candidates are requested to apply online through the Social Health Authority recruitment portal at recruitment.sha.go.ke. Applications must be submitted by the specified deadline.