The Accounts Collection Manager will be responsible for contacting debtors, sending demand letters, and conducting field visits. Candidates must be able to skip trace successfully with minimal information (such as an ID) and manage timelines effectively. Past debt collection experience will be an added advantage.
Essential Duties and Responsibilities
Regularly communicate and provide management with updates regarding account status; recommend changes if needed.
Continual outbound calling to debtors and their referees to obtain new leads on customer/collateral locations.
Effectively use all internet databases and phone tools in order to locate customers.
Skip tracing of customers and/or other parties to identify last known addresses to locate the clients, collateral, or customer.
Attempt verbal contact with the client's customers, references, relatives, and associates via phone.
Maintain frequent communication with debtors to ensure they make their payments without further delay.
Minimum Qualifications
Certificate, Diploma, or Degree in any Business, Accounting, Finance, or related field.
Strong negotiation and communication skills.
Experience with debt collection legislations will be an added advantage.
Good organizational skills.
Effective time management skills and the ability to multi-task efficiently.
Professionalism and business savvy.
How to Apply
Interested and qualified candidates should forward their CV to: nairobi@thehsbsgroup.com using the position as the subject of the email.
