One Acre Fund is seeking a Tupande Zone Supervisor to oversee operations in the Lower Western region. This role is central to achieving sales, repayment, and impact goals by managing field teams and retail (Duka) operations. The supervisor serves as the primary contact for zonal performance and works cross-functionally to ensure the success of the business cycle.
Responsibilities
Achieve sales, repayment, and impact targets for your zone.
Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
Define and manage work planning for Duka Assistants and Field Agents.
Oversee and execute inventory ordering, data entry, and merchandising.
Oversee the control environment at the Duka.
Actively build your teams through hiring, training, and performance management.
Support planning and implementation of promotion programs for your zone.
Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for the program.
Support your team to create sales opportunities for customers.
Career Growth and Development
One Acre Fund has a strong culture of constant learning and invests in developing its people. You will have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. Career reviews are held every six months to discuss aspirations and career goals. You will have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications and Experience
A Diploma or Bachelor's Degree in any related field.
2+ years of experience in a sales, partner, or channel manager role.
Demonstrated ability to consistently work towards strategic goals.
Effective strategic and analytical thinking skills.
Excellent written and verbal communication skills.